How To Fix MEREP_00223 - User &1 does not exist or is not a mobile user


SAP Error Message - Details

  • Message type: E = Error

  • Message class: MEREP_00 - Basic Message

  • Message number: 223

  • Message text: User &1 does not exist or is not a mobile user

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message MEREP_00223 - User &1 does not exist or is not a mobile user ?

    The SAP error message MEREP_00223 indicates that the user specified in the system does not exist or is not configured as a mobile user. This error typically occurs in the context of SAP Mobile Platform or when using mobile applications that require user authentication.

    Cause:

    1. User Does Not Exist: The user ID specified in the transaction or application does not exist in the SAP system.
    2. User Not Configured for Mobile Access: The user exists but has not been set up with the necessary roles or authorizations to access mobile functionalities.
    3. Incorrect User ID: There may be a typo or incorrect user ID being used in the mobile application.
    4. User Deactivation: The user account may be inactive or locked.

    Solution:

    1. Verify User ID: Check the user ID being used to ensure it is correct and exists in the SAP system.
    2. Check User Status: Use transaction code SU01 to check the status of the user. Ensure that the user is active and not locked.
    3. Mobile User Configuration:
      • Ensure that the user is assigned the necessary roles that allow mobile access. This can be done in transaction PFCG (Profile Generator).
      • Check if the user has the required authorizations for mobile applications.
    4. User Type: Ensure that the user is set up as a mobile user. This may involve specific configurations in the user profile or in the mobile application settings.
    5. Consult Documentation: Refer to the SAP documentation for mobile applications to ensure all necessary configurations are in place.
    6. Contact Administrator: If you do not have the necessary permissions to check or modify user settings, contact your SAP system administrator for assistance.

    Related Information:

    • Transaction Codes:
      • SU01: User Maintenance
      • PFCG: Role Maintenance
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Mobile User Setup: Review the guidelines for setting up mobile users in your specific SAP environment, as configurations may vary based on the version and setup of SAP you are using.

    By following these steps, you should be able to resolve the MEREP_00223 error and ensure that the user can access the mobile functionalities as intended.

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