How To Fix MEREP_00122 - No conversation worklist record found for mobile ID &1

SAP Error Message - Details

• Message type: E = Error

• Message class: MEREP_00 - Basic Message

• Message number: 122

• Message text: No conversation worklist record found for mobile ID &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MEREP_00122 - No conversation worklist record found for mobile ID &1 ?

  The SAP error message MEREP_00122 indicates that there is no conversation worklist record found for the specified mobile ID. This error typically occurs in the context of SAP Mobile Platform or SAP Mobile Services when the system is unable to locate the necessary worklist data for a mobile application.
  Cause:
  
  Missing Worklist Data: The most common cause is that the worklist data for the specified mobile ID has not been created or is missing from the database.
  Incorrect Mobile ID: The mobile ID provided in the request may be incorrect or does not exist in the system.
  Synchronization Issues: There may be issues with data synchronization between the backend system and the mobile application.
  Configuration Issues: The mobile application or the backend system may not be properly configured to handle worklist records.
  
  Solution:
  
  Check Mobile ID: Verify that the mobile ID you are using is correct and exists in the system. Ensure that it matches the expected format and is not mistyped.
  Create Worklist Record: If the worklist record does not exist, you may need to create it manually or ensure that the process that generates these records is functioning correctly.
  Data Synchronization: Ensure that the data synchronization process between the backend and the mobile application is running correctly. Check for any errors in the synchronization logs.
  Review Configuration: Check the configuration settings for the mobile application and the backend system to ensure that they are set up correctly to handle worklist records.
  Consult Documentation: Refer to the SAP documentation for the specific mobile application you are using to understand how worklist records are managed and any prerequisites for their creation.
  Check for Updates: Ensure that your SAP system and mobile application are up to date with the latest patches and updates, as this may resolve known issues.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Logs and Traces: Review application logs and traces for more detailed error messages that may provide additional context for the issue.
  
  If the problem persists after trying the above solutions, consider reaching out to SAP support for further assistance.