How To Fix ME_SWP_SIC01010 - Could not retrieve purchasing document information

SAP Error Message - Details

• Message type: E = Error

• Message class: ME_SWP_SIC01 - Message class for Supplier Information Cockpit

• Message number: 010

• Message text: Could not retrieve purchasing document information

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ME_SWP_SIC01010 - Could not retrieve purchasing document information ?

  The SAP error message ME_SWP_SIC01010, which states "Could not retrieve purchasing document information," typically occurs in the context of the SAP Materials Management (MM) module, particularly when dealing with purchasing documents such as purchase orders or contracts. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Possible Causes:
  
  Missing or Incorrect Document Number: The purchasing document number you are trying to access may be incorrect or does not exist in the system.
  Authorization Issues: The user may not have the necessary authorizations to view or access the purchasing document.
  Document Status: The purchasing document may be in a status that prevents it from being retrieved (e.g., deleted, archived, or blocked).
  Data Consistency Issues: There may be inconsistencies in the database or issues with the data that prevent the system from retrieving the document.
  Technical Issues: There could be underlying technical issues, such as problems with the database or application server.
  
  Solutions:
  
  Verify Document Number: Check the purchasing document number you are trying to access. Ensure it is correct and exists in the system.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the purchasing document. This can be done by checking the user's roles and permissions in the SAP system.
  Review Document Status: Check the status of the purchasing document. If it is archived or deleted, you may need to restore it or create a new document.
  Data Consistency Check: Run data consistency checks or use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to investigate the underlying data for any inconsistencies.
  Technical Support: If the issue persists, consider reaching out to your SAP Basis team or technical support for assistance. They can check for any system errors, database issues, or server problems.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ME23N (Display Purchase Order), ME22N (Change Purchase Order), and ME21N (Create Purchase Order) to navigate purchasing documents.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review SAP documentation or user manuals related to purchasing documents and error handling in the MM module for further insights.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution. If the problem continues, it may require deeper investigation by your SAP support team.