How To Fix ME_CCMS_NAK020 - More than &3 device(s) reported an error up to user time &1 (UTC: &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: ME_CCMS_NAK - Message Class for CCMS/ME

• Message number: 020

• Message text: More than &3 device(s) reported an error up to user time &1 (UTC: &2)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ME_CCMS_NAK020 - More than &3 device(s) reported an error up to user time &1 (UTC: &2) ?

  The SAP error message ME_CCMS_NAK020 indicates that more than a specified number of devices (represented by &3) have reported an error up to a certain user time (&1), with the corresponding UTC time (&2). This message is typically related to monitoring and alerting within the SAP system, particularly in the context of the CCMS (Computing Center Management System).
  Cause:
  
  Device Errors: The error is triggered when multiple devices (such as printers, servers, or other hardware components) report issues. This could be due to hardware malfunctions, configuration errors, or network issues.
  Threshold Exceeded: The system has a predefined threshold for the number of errors that can be tolerated. When this threshold is exceeded, the error message is generated.
  Monitoring Configuration: The monitoring settings may be configured to trigger alerts based on the number of errors reported by devices.
  
  Solution:
  
  Check Device Status: Investigate the status of the devices that are reporting errors. This can be done through the SAP GUI or relevant monitoring tools. Look for any specific error messages or logs that can provide more context.
  Review Configuration: Ensure that the devices are correctly configured and that there are no misconfigurations that could lead to errors.
  Network Issues: If the devices are network-dependent, check for any network connectivity issues that might be causing the errors.
  Increase Threshold: If the errors are not critical and the threshold is too low for your environment, consider adjusting the monitoring threshold settings to reduce the frequency of alerts.
  Consult Documentation: Refer to SAP documentation or support notes related to the specific devices or components that are generating the errors for more detailed troubleshooting steps.
  Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance.
  
  Related Information:
  
  CCMS Monitoring: Familiarize yourself with the CCMS monitoring tools in SAP, as they provide insights into system performance and device status.
  Error Logs: Check the system logs (transaction SM21) and application logs (transaction SLG1) for more detailed information about the errors reported by the devices.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address known issues related to the error message ME_CCMS_NAK020.
  
  By following these steps, you should be able to diagnose and resolve the underlying issues causing the ME_CCMS_NAK020 error message in your SAP system.