How To Fix ME_CCMS_NAK001 - &3 device(s) reported an error up to user time &1 (UTC: &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: ME_CCMS_NAK - Message Class for CCMS/ME

• Message number: 001

• Message text: &3 device(s) reported an error up to user time &1 (UTC: &2)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ME_CCMS_NAK001 - &3 device(s) reported an error up to user time &1 (UTC: &2) ?

  The SAP error message ME_CCMS_NAK001 indicates that there is an issue with the communication between the SAP system and one or more devices (such as printers, external systems, or other interfaces). The message typically includes details about the number of devices that reported an error, the user time, and the UTC time when the error occurred.
  Cause:
  
  Device Connectivity Issues: The devices may be offline, disconnected, or experiencing network issues.
  Configuration Errors: Incorrect configuration settings for the devices in the SAP system can lead to communication failures.
  Device Malfunction: The devices themselves may be malfunctioning or in an error state.
  Authorization Issues: The user may not have the necessary permissions to access or communicate with the devices.
  System Load: High system load or performance issues may cause timeouts or failures in communication.
  
  Solution:
  
  Check Device Status: Verify that the devices are powered on, connected, and functioning properly. Check for any error messages on the devices themselves.
  Network Connectivity: Ensure that there are no network issues preventing communication between the SAP system and the devices. Test the network connection.
  Review Configuration: Check the configuration settings for the devices in the SAP system. Ensure that they are set up correctly and match the actual device settings.
  User Authorizations: Verify that the user has the necessary authorizations to access the devices. Adjust roles and permissions if needed.
  Monitor System Performance: Check the performance of the SAP system. If the system is under heavy load, consider optimizing performance or scheduling tasks during off-peak hours.
  Check Logs: Review the SAP application logs and system logs for any additional error messages or warnings that may provide more context about the issue.
  Restart Devices: If applicable, try restarting the devices to reset their state and clear any temporary errors.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the error message ME_CCMS_NAK001.
  Documentation: Refer to the SAP documentation for the specific devices being used to ensure proper setup and troubleshooting steps.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the ME_CCMS_NAK001 error message.