How To Fix ME_AUTO142 - Error sending an Internet mail

SAP Error Message - Details

• Message type: E = Error

• Message class: ME_AUTO - IS Automotive: Scheduling Agreement Messages

• Message number: 142

• Message text: Error sending an Internet mail

What causes this issue?

Errors have occurred when creating and sending Internel emails.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check which emails have not been created and check the relevant
Customizing.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ME_AUTO142 - Error sending an Internet mail ?

  The SAP error message ME_AUTO142, which indicates an issue with sending an Internet mail, can arise from various causes. Here’s a breakdown of potential causes, solutions, and related information:
  Causes:
  
  Incorrect Email Configuration: The SMTP settings in the SAP system may not be configured correctly.
  Network Issues: There may be network connectivity problems preventing the SAP system from reaching the mail server.
  Mail Server Issues: The mail server itself may be down or experiencing issues.
  Authorization Issues: The user or system may not have the necessary permissions to send emails.
  Invalid Email Address: The recipient's email address may be incorrectly formatted or invalid.
  SAP Notes: There may be specific SAP Notes related to email sending issues that need to be applied.
  
  Solutions:
  
  
  Check SMTP Configuration:
  
  Go to transaction code SCOT (SAPconnect) and verify the SMTP settings.
  Ensure that the mail server address, port, and other parameters are correctly configured.
  
  
  
  Test Connectivity:
  
  Use transaction code SOST to check the status of sent emails and any errors.
  Test the connection to the mail server from the SAP system to ensure it is reachable.
  
  
  
  Review Mail Server Logs:
  
  Check the logs on the mail server for any errors or issues that might indicate why the email is not being sent.
  
  
  
  Check User Authorizations:
  
  Ensure that the user or system has the necessary authorizations to send emails. This may involve checking roles and permissions in the SAP system.
  
  
  
  Validate Email Addresses:
  
  Double-check the email addresses being used to ensure they are correctly formatted and valid.
  
  
  
  Apply SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address known issues with email sending.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the email sending process to identify any underlying problems.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SCOT: Configuration of SAPconnect.
  SOST: Display of sent and unsent emails.
  SICF: Check the HTTP services if using web-based email services.
  
  
  
  SAP Notes: Regularly check the SAP Support Portal for any updates or patches related to email functionality.
  
  
  Documentation: Review SAP documentation on SAPconnect and email configuration for detailed guidance.
  
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.