How To Fix ME837 - Customer '&1' in field EKPO-KUNNR does not exist

ME837 - Overview

• Message type: E = Error

• Message class: ME - Purchasing: General Messages

• Message number: 837

• Message text: Customer '&1' in field EKPO-KUNNR does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ME837 - Customer '&1' in field EKPO-KUNNR does not exist ?

  The SAP error message ME837 indicates that there is an issue with a customer number (KUNNR) in the purchasing document (specifically in the EKPO table, which contains item data for purchase orders). The error message states that the customer number specified does not exist in the system.
  
  Cause:
  
  Invalid Customer Number: The customer number provided in the purchasing document does not exist in the customer master data (table KNA1).
  Data Entry Error: There may have been a typographical error when entering the customer number.
  Customer Deactivation: The customer might have been deactivated or deleted from the system.
  Incorrect Configuration: The configuration settings for the purchasing document may not be correctly set up to link to the customer master data.
  
  
  Solution:
  
  Verify Customer Number: Check the customer number in the customer master data (transaction code XD03 or VD03) to ensure it exists and is active.
  Correct Data Entry: If there is a typographical error, correct the customer number in