How To Fix ME787 - Document & contains service items

SAP Error Message - Details

• Message type: E = Error

• Message class: ME - Purchasing: General Messages

• Message number: 787

• Message text: Document & contains service items

What causes this issue?

Service items cannot be transmitted via EDI. The system has therefore
terminated the outputting of the entire document.

How to fix this error?

Copy the service items into another purchase order. This can then be
printed out or faxed, for example.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ME787 - Document & contains service items ?

  The SAP error message ME787 typically indicates that there is an issue with a purchase order (PO) or a purchase requisition (PR) that contains service items. This error often arises when the system expects certain conditions to be met for processing service items, but those conditions are not satisfied.
  Cause:
  
  Service Item Configuration: The service items in the document may not be configured correctly. This could include missing or incorrect service master data.
  Item Category: The item category used for the service items may not be appropriate for the transaction being processed.
  Account Assignment: There may be issues with the account assignment for the service items, such as missing or incorrect cost centers or internal orders.
  Document Type Restrictions: The document type being used may not allow for service items, or there may be restrictions on the types of items that can be included in the document.
  Incomplete Data: Required fields for service items may be incomplete or missing.
  
  Solution:
  
  Check Item Configuration: Review the configuration of the service items in the system. Ensure that all necessary data is correctly maintained in the service master.
  Review Item Category: Verify that the item category used for the service items is appropriate for the type of transaction. You may need to change the item category if it is not suitable.
  Validate Account Assignment: Ensure that all account assignment details (like cost centers, internal orders, etc.) are correctly filled out for the service items.
  Document Type Settings: Check the settings for the document type being used to ensure that it allows for service items. You may need to consult with your SAP configuration team to adjust these settings if necessary.
  Complete Required Fields: Make sure that all required fields for the service items are filled out. This includes any specific fields that may be required for service items in your organization’s configuration.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message. SAP Notes often provide fixes or workarounds for known issues.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ME21N (Create Purchase Order), ME22N (Change Purchase Order), and ME23N (Display Purchase Order) to troubleshoot and resolve issues.
  Documentation: Review SAP documentation or user manuals related to service procurement and item categories for additional guidance.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the cause of the ME787 error and implement the necessary solutions to resolve it.