How To Fix ME777 - Ordered material & differs from material & in delivery

SAP Error Message - Details

• Message type: E = Error

• Message class: ME - Purchasing: General Messages

• Message number: 777

• Message text: Ordered material & differs from material & in delivery

What causes this issue?

The shipping notification relating to purchase order no. &V3&, item &V4&
, cannot be adopted because the customer material number &V2& from the
IDoc does not tally with the material number &V1& from the purchase
order.
If MPN material is defined in the purchase order, the different material
number from the IDoc is not allowed in the MPN profile of the
inventory-managed material.

How to fix this error?

You have the following options:

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Change the customer material number in the IDoc.
Assign the different material number to the inventory-managed material.
Get the supplier to send you a new shipping notification with a suitable
material number.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ME777 - Ordered material & differs from material & in delivery ?

  The SAP error message ME777 ("Ordered material & differs from material & in delivery") typically occurs during the goods receipt process when there is a mismatch between the material specified in the purchase order and the material being delivered. This can happen for various reasons, and understanding the cause is essential for resolving the issue.
  Causes:
  
  Material Number Mismatch: The material number in the delivery does not match the material number in the purchase order.
  Incorrect Delivery: The supplier may have sent the wrong material or a different variant of the material.
  Purchase Order Changes: Changes made to the purchase order after it was created may not have been communicated to the supplier, leading to discrepancies.
  Batch Management: If batch management is enabled, the batch number in the delivery may not correspond to the batch number expected in the purchase order.
  Configuration Issues: There may be configuration settings in the system that are causing the mismatch.
  
  Solutions:
  
  
  Verify Purchase Order and Delivery:
  
  Check the purchase order details in SAP to confirm the material number and specifications.
  Review the delivery document to ensure that the correct material is being delivered.
  
  
  
  Communicate with Supplier:
  
  If the delivery is incorrect, contact the supplier to clarify the issue and request the correct material.
  
  
  
  Adjust Purchase Order:
  
  If the delivery is correct but the purchase order is not, consider adjusting the purchase order to match the delivered material.
  
  
  
  Check Batch Information:
  
  If batch management is involved, ensure that the batch number in the delivery matches the expected batch in the purchase order.
  
  
  
  SAP Configuration Review:
  
  If the issue persists, review the configuration settings in SAP related to material management and purchasing to ensure they are set up correctly.
  
  
  
  Use Transaction Codes:
  
  Use transaction codes like ME23N (Display Purchase Order) and VL03N (Display Outbound Delivery) to investigate the details of the purchase order and delivery.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ME21N (Create Purchase Order), ME22N (Change Purchase Order), and MIGO (Goods Movement) for handling goods receipts.
  Documentation: Ensure that all documentation related to the purchase order and delivery is accurate and up-to-date.
  User Roles: Ensure that users have the appropriate roles and permissions to view and modify purchase orders and deliveries in SAP.
  
  By following these steps, you should be able to identify the cause of the ME777 error and implement a solution to resolve it.