How To Fix ME612 - Returns not possible for items for which quantity is irrelevant

SAP Error Message - Details

• Message type: E = Error

• Message class: ME - Purchasing: General Messages

• Message number: 612

• Message text: Returns not possible for items for which quantity is irrelevant

What causes this issue?

You wish to set the returns indicator for which the quantity is
irrelevant with regard to goods or invoice receipts. One of the
following kinds of item is involved:
Service item
Limit item
Item with invoicing plan

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Cancel your selection or change the item.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ME612 - Returns not possible for items for which quantity is irrelevant ?

  The SAP error message ME612 ("Returns not possible for items for which quantity is irrelevant") typically occurs in the context of a return process in SAP, particularly when dealing with purchase orders or goods movements. This error indicates that the system is trying to process a return for an item that is classified as having an "irrelevant quantity." This usually applies to items that are not meant to be returned, such as services or non-stock items.
  Cause:
  
  Item Category: The item in question may be of a category that does not allow for returns. For example, service items or certain non-stock items are often set up in a way that they cannot be returned.
  Configuration Settings: The configuration in the material master or the purchasing info record may not allow for returns for specific item categories.
  Document Type: The document type used for the return may not support the return of certain item types.
  
  Solution:
  
  Check Item Category: Review the item category of the material in question. If it is a service or a non-stock item, returns may not be allowed. You may need to adjust your process or find an alternative way to handle the situation.
  Review Material Master Settings: Check the material master settings for the item. Ensure that the item is set up correctly for returns if it is supposed to allow them.
  Consult Configuration: If you have access to configuration settings, check the settings for the relevant item categories in the SAP system. You may need to adjust the settings to allow returns for specific categories if appropriate.
  Use Alternative Processes: If the item cannot be returned, consider using alternative processes such as credit memos or adjustments in the financial records instead of a physical return.
  Consult Documentation: Review SAP documentation or consult with your SAP support team for specific guidance related to your organization's configuration and processes.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ME21N (Create Purchase Order), ME22N (Change Purchase Order), and MIGO (Goods Movement) to understand where the error may be occurring.
  User Roles: Ensure that the user has the appropriate roles and permissions to perform return transactions in the system.
  
  If the issue persists after checking these areas, it may be beneficial to engage with your SAP support team or a consultant who can provide more tailored assistance based on your specific SAP environment and configuration.