How To Fix ME500 - Error determining net price

SAP Error Message - Details

• Message type: E = Error

• Message class: ME - Purchasing: General Messages

• Message number: 500

• Message text: Error determining net price

What causes this issue?

The net price could not be determined for one or more items. For these
items '*************' appears instead of the net price.
The error occurs if one of the following cases applies to the relevant
item:

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

The price unit is 0.
The denominator for conversion of the order price unit into the base
unit is 0.
The numerator for conversion of the order unit into the base unit is 0.
An excessively large number was determined during the computation of
the net price.
In all other cases, this situation is probably due to a database error.

System Response

How to fix this error?

Please check the above data in the affected items.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ME500 - Error determining net price ?

  The SAP error message ME500, which states "Error determining net price," typically occurs during the procurement process when the system is unable to calculate the net price for a purchase order or purchase requisition. This can happen for various reasons, and understanding the cause is essential for resolving the issue.
  Causes of ME500 Error
  
  
  Missing or Incorrect Condition Records: The pricing conditions (like discounts, surcharges, etc.) may not be maintained correctly in the system. If the condition records for the relevant material or vendor are missing or incorrect, the system cannot determine the net price.
  
  
  Pricing Procedure Issues: The pricing procedure assigned to the document may not be set up correctly. This includes missing condition types or incorrect sequence of conditions.
  
  
  Master Data Issues: Problems with master data, such as vendor master data or material master data, can lead to this error. For example, if the vendor does not have valid purchasing information or if the material is not set up correctly in the system.
  
  
  Currency Issues: If there are discrepancies in currency settings between the purchase order and the vendor or material master, it can lead to pricing determination issues.
  
  
  Incomplete Document: If the purchase order or requisition is incomplete or has missing mandatory fields, the system may not be able to calculate the net price.
  
  
  Solutions to ME500 Error
  
  
  Check Condition Records: Go to transaction code VK11 or VK12 to check if the necessary condition records for pricing are maintained. Ensure that the records for the relevant material and vendor are present and correct.
  
  
  Review Pricing Procedure: Use transaction code OBY6 to review the pricing procedure assigned to the purchasing document. Ensure that all necessary condition types are included and correctly configured.
  
  
  Verify Master Data: Check the vendor master data (transaction code XK03) and material master data (transaction code MM03) to ensure that all relevant information is complete and accurate.
  
  
  Check Currency Settings: Ensure that the currency settings in the purchase order match those in the vendor and material master data. This includes checking the currency type and exchange rates.
  
  
  Complete the Document: Ensure that all mandatory fields in the purchase order or requisition are filled out correctly. Look for any warnings or errors in the document that may indicate missing information.
  
  
  Debugging: If the issue persists, you may need to debug the pricing procedure to identify where the calculation is failing. This may require assistance from a technical consultant.
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ME21N (Create Purchase Order), ME22N (Change Purchase Order), ME23N (Display Purchase Order), and ME51N (Create Purchase Requisition).
  SAP Notes: Check SAP Notes for any known issues or patches related to the ME500 error. You can search for relevant notes in the SAP Support Portal.
  Documentation: Review SAP documentation on pricing procedures and condition records for a deeper understanding of how pricing is determined in the system.
  
  By following these steps, you should be able to identify and resolve the ME500 error in SAP. If the problem persists, consider reaching out to your SAP support team for further assistance.