How To Fix ME455 - Please enter an info record number


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ME - Purchasing: General Messages

  • Message number: 455

  • Message text: Please enter an info record number

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message ME455 - Please enter an info record number ?

    The SAP error message ME455 ("Please enter an info record number") typically occurs when a user is trying to create or process a purchase order or a related document that requires an info record, but the system does not have a valid info record number entered.

    Cause:

    1. Missing Info Record: The most common cause is that the info record number has not been entered in the relevant field. An info record is necessary for the system to retrieve pricing and other details related to the vendor and material.
    2. Incorrect Transaction: The transaction being executed may require an info record, but the user is not in the correct context or transaction to provide one.
    3. Data Entry Error: The user may have entered an incorrect or incomplete info record number.

    Solution:

    1. Enter Info Record Number: Ensure that you enter a valid info record number in the appropriate field. You can search for existing info records using the search help (F4) to find the correct number.
    2. Create Info Record: If no info record exists for the vendor and material combination, you will need to create one. This can be done using transaction code ME11 (Create Info Record).
      • Enter the necessary details such as vendor, material, purchasing organization, and other relevant information.
    3. Check Info Record Status: If an info record exists but is not being recognized, check its status to ensure it is active and not blocked or deleted.
    4. Review Configuration: If the issue persists, review the configuration settings related to purchasing and info records in your SAP system to ensure everything is set up correctly.

    Related Information:

    • Transaction Codes:
      • ME11: Create Info Record
      • ME12: Change Info Record
      • ME13: Display Info Record
    • Info Record Types: Understand the different types of info records (standard, subcontracting, etc.) and ensure you are using the correct type for your needs.
    • Documentation: Refer to SAP Help documentation for detailed information on managing info records and their importance in the purchasing process.

    If the problem continues after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP Notes for any known issues related to this error message.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Start your 7-day free trial now.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
ERPlingo simplifies finding the accurate answers to SAP message errors. I now use every week. A must have tool for anyone working with SAP! Highly recommended!
Rate 1
Kent Bettisworth
Executive SAP Consultant