How To Fix ME393 - No shipping data could be found for item &

SAP Error Message - Details

• Message type: E = Error

• Message class: ME - Purchasing: General Messages

• Message number: 393

• Message text: No shipping data could be found for item &

What causes this issue?

The system attempted to determine certain shipping data for returns item
&V1& (e.g. the responsible sales organization and the shipping point).
However, the system was not able to find the relevant information.
Possible reasons:
The supplier's customer number does not exist
The material master record does not exist or has been flagged for
deletion
The data on the
<DS:GLOS.3526C7F3AFAB52B9E10000009B38F974>sales organization</>, the
<DS:GLOS.3526C803AFAB52B9E10000009B38F974>distribution channel</> or
the
<DS:GLOS.3526C7E1AFAB52B9E10000009B38F974>division</> is missing for
the plant
a
<DS:GLOS.3526C7FEAFAB52B9E10000009B38F974>shipping point</> could not
be determined

How to fix this error?

INCLUDE NA_T160M LANGUAGE EN
If necessary, check the settings for the plant in Customizing for
Logistics (General).

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ME393 - No shipping data could be found for item & ?

  The SAP error message ME393 ("No shipping data could be found for item &") typically occurs in the context of logistics and procurement processes, particularly when dealing with purchase orders or delivery documents. This error indicates that the system could not find any shipping data related to a specific item in the document.
  Causes of ME393
  
  
  Missing Shipping Data: The most common cause is that the shipping data for the specified item has not been maintained or is incomplete in the system.
  
  
  Incorrect Document Status: The document (e.g., purchase order, delivery) may not be in a status that allows for shipping data to be processed.
  
  
  Data Synchronization Issues: There may be issues with data synchronization between different modules (e.g., MM, SD) or between different systems (e.g., between SAP and external systems).
  
  
  Item Not Relevant for Shipping: The item in question may not be set up to have shipping data, either due to its material type or configuration settings.
  
  
  Customizing Settings: There may be issues with the customizing settings in the SAP system that affect how shipping data is generated or displayed.
  
  
  Solutions to ME393
  
  
  Check Shipping Data: Verify that the shipping data for the item is correctly maintained. This includes checking the purchase order, delivery, or any related documents to ensure that all necessary shipping information is filled out.
  
  
  Review Document Status: Ensure that the document is in the correct status for shipping data to be processed. For example, a purchase order should be in a status that allows for delivery processing.
  
  
  Check Material Master Data: Review the material master data for the item to ensure that it is set up correctly for shipping. This includes checking the relevant views (e.g., Sales, Purchasing, and Plant data).
  
  
  Reprocess or Update Documents: If there are synchronization issues, try reprocessing the documents or updating them to see if that resolves the issue.
  
  
  Consult with Technical Support: If the issue persists, it may be necessary to consult with your SAP technical support team or a functional consultant to investigate any customizing settings or system issues that may be causing the error.
  
  
  Review Logs and Traces: Check system logs or traces for any additional error messages or warnings that may provide more context about the issue.
  
  
  Related Information
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ME23N (Display Purchase Order), VL03N (Display Outbound Delivery), and ME2N (Purchase Orders by PO Number) to investigate the documents related to the error.
  
  
  SAP Notes: Search for SAP Notes related to ME393 in the SAP Support Portal, as there may be specific patches or updates that address known issues.
  
  
  User Documentation: Review SAP user documentation or training materials related to shipping and logistics processes to ensure that all necessary steps are being followed.
  
  
  By following these steps, you should be able to identify the cause of the ME393 error and implement a solution to resolve it.