How To Fix MDS_PPO002 - Restart of mass synchronization failed

SAP Error Message - Details

• Message type: E = Error

• Message class: MDS_PPO - Miniplatform: Initial Load (PPO Part)

• Message number: 002

• Message text: Restart of mass synchronization failed

What causes this issue?

An internal program error has occurred.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Inform your system administrator.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message MDS_PPO002 - Restart of mass synchronization failed ?

  The SAP error message MDS_PPO002: Restart of mass synchronization failed typically occurs in the context of Master Data Synchronization (MDS) in SAP systems. This error indicates that a mass synchronization process, which is responsible for synchronizing master data across different systems or applications, has encountered a failure and could not be restarted.
  Causes:
  
  System Configuration Issues: Incorrect configuration settings in the MDS or related components can lead to synchronization failures.
  Data Consistency Problems: If there are inconsistencies or errors in the master data being synchronized, it can cause the process to fail.
  Network Issues: Connectivity problems between the systems involved in the synchronization can lead to failures.
  Resource Limitations: Insufficient system resources (CPU, memory, etc.) can cause the synchronization process to fail.
  Locks or Deadlocks: If the data being synchronized is locked by another process, it can prevent the synchronization from completing successfully.
  Timeouts: Long-running processes may exceed timeout settings, leading to failures.
  
  Solutions:
  
  Check Logs: Review the application logs and MDS logs for detailed error messages that can provide insights into the specific cause of the failure.
  Configuration Review: Ensure that the MDS configuration settings are correct and aligned with the requirements of your synchronization process.
  Data Validation: Validate the master data for consistency and correctness. Correct any identified issues before attempting to restart the synchronization.
  Resource Monitoring: Monitor system resources to ensure that there are sufficient resources available for the synchronization process.
  Network Check: Verify network connectivity between the systems involved in the synchronization. Ensure that there are no firewalls or network issues blocking communication.
  Restart the Process: If the issue is resolved, attempt to restart the mass synchronization process. This can often be done through the SAP GUI or relevant transaction codes.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address known issues related to this error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MDG_MDS, MDG_MDS_MASS, or others that pertain to master data governance and synchronization.
  SAP Community: Engage with the SAP Community forums for discussions and solutions shared by other users who may have encountered similar issues.
  Documentation: Refer to the official SAP documentation for Master Data Governance and Synchronization for best practices and troubleshooting steps.
  
  If the problem persists after trying the above solutions, it may be necessary to involve SAP support for further assistance.