How To Fix MDM_GX_MSG025 - Class and characteristics info returned is blank

SAP Error Message - Details

• Message type: E = Error

• Message class: MDM_GX_MSG - Message class

• Message number: 025

• Message text: Class and characteristics info returned is blank

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message MDM_GX_MSG025 - Class and characteristics info returned is blank ?

  The SAP error message MDM_GX_MSG025 indicates that the class and characteristics information returned is blank. This error typically occurs in the context of SAP Master Data Management (MDM) when the system is unable to retrieve the expected classification data for a material or product.
  Causes:
  
  Missing Classification Data: The material or product may not be classified properly in the system, leading to a lack of associated characteristics.
  Incorrect Configuration: There may be issues with the configuration of the classification system, such as missing class types or incorrect settings.
  Authorization Issues: The user may not have the necessary authorizations to view the classification data.
  Data Inconsistency: There could be inconsistencies or errors in the master data that prevent the system from retrieving the classification information.
  Technical Issues: There may be underlying technical issues, such as problems with the database or the MDM application itself.
  
  Solutions:
  
  Check Classification Data: Verify that the material or product is correctly classified in the system. Ensure that the relevant class and characteristics are assigned.
  Review Configuration: Check the configuration settings for the classification system in SAP. Ensure that the class types and characteristics are set up correctly.
  User Authorizations: Ensure that the user has the necessary authorizations to access the classification data. This may involve checking roles and permissions in the SAP system.
  Data Consistency Check: Perform a data consistency check to identify any inconsistencies in the master data. This may involve using transaction codes like MM02 to check material data or CL02 for class data.
  Technical Support: If the issue persists, consider reaching out to your SAP support team or technical support for further investigation. They may need to check logs or perform deeper diagnostics.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CL01 (Create Class), CL02 (Change Class), and MM01 (Create Material) to manage classification data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Documentation: Review SAP documentation on classification and characteristics management to ensure compliance with best practices.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.