How To Fix MDM_GX_MSG012 - Category info returned is blank

SAP Error Message - Details

• Message type: E = Error

• Message class: MDM_GX_MSG - Message class

• Message number: 012

• Message text: Category info returned is blank

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message MDM_GX_MSG012 - Category info returned is blank ?

  The SAP error message MDM_GX_MSG012 with the description "Category info returned is blank" typically occurs in the context of SAP Master Data Management (MDM) when the system is unable to retrieve or display category information for a specific master data object. This can happen for various reasons, and here are some potential causes, solutions, and related information:
  Causes:
  
  Missing Category Data: The category information may not be defined or may be missing in the relevant master data records.
  Incorrect Configuration: There may be issues with the configuration of the MDM system or the specific data model being used.
  Data Synchronization Issues: If the data is being pulled from an external source, there may be synchronization issues or delays.
  Authorization Issues: The user may not have the necessary permissions to view the category information.
  Data Model Changes: Recent changes to the data model or category structure may not have been properly updated or propagated.
  
  Solutions:
  
  Check Master Data Records: Verify that the category information is correctly defined in the master data records. Ensure that the relevant categories exist and are properly linked.
  Review Configuration Settings: Check the configuration settings in the MDM system to ensure that the category information is set up correctly. This includes reviewing the data model and category definitions.
  Data Synchronization: If applicable, check the data synchronization processes to ensure that data is being correctly pulled from external sources. Look for any errors in the data import/export processes.
  User Authorizations: Ensure that the user encountering the error has the necessary authorizations to access the category information. Review user roles and permissions.
  Consult Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  Rebuild or Refresh Data: If the issue persists, consider rebuilding or refreshing the master data to ensure that all information is up to date.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Documentation: Review the official SAP documentation for MDM to understand the expected behavior and configuration of category information.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can provide insights or solutions.
  
  If the problem continues after trying the above solutions, it may be beneficial to contact SAP support for further assistance.