How To Fix MDM_GX_ERP_MSG005 - Class and characteristics info returned is blank


SAP Error Message - Details

  • Message type: E = Error

  • Message class: MDM_GX_ERP_MSG - Message class for ERP

  • Message number: 005

  • Message text: Class and characteristics info returned is blank

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message MDM_GX_ERP_MSG005 - Class and characteristics info returned is blank ?

    The SAP error message MDM_GX_ERP_MSG005 indicates that the class and characteristics information returned from the system is blank. This typically occurs in the context of Material Data Management (MDM) or when dealing with classification data in SAP.

    Cause:

    1. Missing Classification Data: The material or object you are trying to classify may not have any classification data assigned to it. This can happen if the material has not been classified or if the classification data has been deleted or not properly maintained.

    2. Incorrect Configuration: There may be issues with the configuration of the classification system in SAP. This includes problems with the class type, characteristics, or the assignment of classes to materials.

    3. Authorization Issues: Sometimes, the user may not have the necessary authorizations to view the classification data, leading to a blank return.

    4. Data Transfer Issues: If this error occurs during data transfer (e.g., from MDM to ERP), there may be issues with the data mapping or transfer process.

    5. System Bugs or Inconsistencies: There could be bugs or inconsistencies in the SAP system that are causing the classification data not to be retrieved correctly.

    Solution:

    1. Check Material Classification: Verify that the material in question has been properly classified. Go to the material master record and check the classification view to ensure that the class and characteristics are assigned.

    2. Review Configuration: Check the configuration settings for the classification system. Ensure that the class types and characteristics are correctly defined and that they are assigned to the relevant materials.

    3. Authorization Check: Ensure that the user has the necessary authorizations to access the classification data. This can be checked in the user roles and authorizations.

    4. Data Transfer Validation: If this error occurs during data transfer, review the data mapping and transfer process. Ensure that the data is being correctly mapped and that there are no issues with the data format.

    5. System Logs and Notes: Check the system logs for any additional error messages or warnings that may provide more context. Also, consult SAP Notes for any known issues related to this error message.

    6. Reclassify Materials: If necessary, you may need to reclassify the materials or recreate the classification data.

    Related Information:

    • SAP Documentation: Refer to the official SAP documentation for MDM and classification management for detailed guidance on configuration and troubleshooting.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
    • SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, especially if it appears to be a bug or system inconsistency.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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