How To Fix MDG_VALUE_MAPPING024 - Could not get mapping context information from database

SAP Error Message - Details

• Message type: E = Error

• Message class: MDG_VALUE_MAPPING -

• Message number: 024

• Message text: Could not get mapping context information from database

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message MDG_VALUE_MAPPING024 - Could not get mapping context information from database ?

  The SAP error message MDG_VALUE_MAPPING024 indicates that the system was unable to retrieve mapping context information from the database. This error typically occurs in the context of Master Data Governance (MDG) when there is an issue with the value mapping configuration or the underlying database.
  Possible Causes:
  
  Database Connectivity Issues: There may be problems with the connection to the database, such as network issues or database server downtime.
  Missing or Incomplete Configuration: The value mapping configuration may not be set up correctly, or required entries may be missing in the relevant tables.
  Authorization Issues: The user may not have the necessary authorizations to access the mapping context information.
  Data Consistency Issues: There may be inconsistencies or corruption in the data stored in the database that prevents the retrieval of the mapping context.
  System Performance Issues: If the system is under heavy load, it may lead to timeouts or failures in retrieving data.
  
  Solutions:
  
  Check Database Connectivity: Ensure that the database is up and running and that there are no network issues. You can test the connection using database tools or by checking the SAP system logs.
  Review Configuration: Verify that the value mapping configuration is complete and correct. Check the relevant customizing settings in the SAP system to ensure that all necessary entries are present.
  Check Authorizations: Ensure that the user executing the transaction has the necessary authorizations to access the value mapping context. You may need to consult with your security team to verify this.
  Data Consistency Check: Run consistency checks on the relevant tables to identify and resolve any data issues. You can use transaction codes like SE11 or SE16 to inspect the data.
  System Performance Monitoring: Monitor the system performance to identify any bottlenecks. If the system is under heavy load, consider optimizing performance or scheduling the operation during off-peak hours.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like MDGIMG to access the MDG configuration settings or SE11 to view the database tables related to value mapping.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Logs and Traces: Review the application logs (transaction SLG1) and system logs (transaction SM21) for any additional error messages or warnings that could provide more context about the issue.
  
  If the problem persists after trying the above solutions, consider reaching out to SAP support for further assistance, providing them with detailed information about the error and the steps you have already taken.