How To Fix MDG_SF012 - Found &1 seats, but only &2 seats are allowed in &3

SAP Error Message - Details

• Message type: E = Error

• Message class: MDG_SF - MDG: Sample Model SFlight

• Message number: 012

• Message text: Found &1 seats, but only &2 seats are allowed in &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message MDG_SF012 - Found &1 seats, but only &2 seats are allowed in &3 ?

  The SAP error message MDG_SF012 indicates that there is a discrepancy between the number of seats (or licenses) found and the number of seats that are allowed for a specific application or module in SAP Master Data Governance (MDG). This error typically arises in scenarios where the system is trying to process a request that exceeds the allowed number of seats for a particular user or role.
  Cause:
  
  License Limit Exceeded: The primary cause of this error is that the number of active user licenses (seats) for a specific application exceeds the limit set in the system configuration.
  Configuration Issues: There may be a misconfiguration in the system settings regarding the number of allowed seats for a particular role or application.
  User Role Assignment: The user may have been assigned multiple roles that collectively exceed the allowed number of seats.
  
  Solution:
  
  Check License Agreement: Verify the number of licenses you have purchased and ensure that it aligns with the number of users trying to access the system.
  Review User Assignments: Check the user roles and assignments to ensure that users are not assigned more roles than allowed. You may need to remove or reassign roles to comply with the seat limit.
  Adjust Configuration: If necessary, adjust the configuration settings in the SAP system to reflect the correct number of allowed seats. This may involve working with your SAP Basis or system administrator.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They can provide insights specific to your system configuration and licensing.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the SAP MDG documentation for information on licensing and user management to ensure compliance with the licensing model.
  System Logs: Analyze system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify the root cause of the MDG_SF012 error and implement the necessary solutions to resolve it.