How To Fix MDG_GW_SEARCH004 - No user master record found;check authorization object

SAP Error Message - Details

• Message type: E = Error

• Message class: MDG_GW_SEARCH -

• Message number: 004

• Message text: No user master record found;check authorization object

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MDG_GW_SEARCH004 - No user master record found;check authorization object ?

  The SAP error message MDG_GW_SEARCH004 indicates that the system could not find a user master record for the user attempting to perform an action, and it suggests checking the authorization object. This error typically occurs in the context of SAP Master Data Governance (MDG) when a user tries to access or search for data but lacks the necessary authorizations.
  Cause:
  
  Missing User Master Record: The user does not have a user master record in the SAP system. This could happen if the user has not been created or if there are issues with the user account.
  Authorization Issues: The user may not have the necessary authorizations to perform the action they are trying to execute. This could be due to missing roles or authorizations assigned to the user.
  Incorrect User ID: The user ID being used may be incorrect or not properly configured in the system.
  System Configuration: There may be issues with the configuration of the MDG system or the Gateway service that is being used.
  
  Solution:
  
  
  Check User Master Record:
  
  Go to transaction SU01 and enter the user ID to check if the user master record exists.
  If the user does not exist, create a new user master record.
  
  
  
  Verify Authorizations:
  
  Check the roles assigned to the user in transaction SU01 or PFCG.
  Ensure that the user has the necessary roles that include the required authorizations for MDG activities.
  You can also use transaction SU53 to analyze authorization failures after the error occurs.
  
  
  
  Check User ID:
  
  Ensure that the user is logging in with the correct user ID and that there are no typos or errors in the ID.
  
  
  
  Review System Configuration:
  
  Check the configuration of the MDG system and the Gateway service to ensure that everything is set up correctly.
  Ensure that the relevant services are activated in the SAP Gateway.
  
  
  
  Consult with Basis Team:
  
  If the issue persists, consult with your SAP Basis team to check for any underlying system issues or configuration problems.
  
  
  
  Related Information:
  
  Authorization Objects: The specific authorization objects that may be relevant include S_USER_AUTH, S_USER_PRO, and others related to MDG and data governance.
  Transaction Codes:
  
  SU01: User Maintenance
  PFCG: Role Maintenance
  SU53: Display Authorization Check
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  By following these steps, you should be able to identify and resolve the issue related to the MDG_GW_SEARCH004 error message.