How To Fix MDG_GW_FIORI_MAT002 - Error while reading document originals

SAP Error Message - Details

• Message type: E = Error

• Message class: MDG_GW_FIORI_MAT - Message Class for MDG Material Fiori application

• Message number: 002

• Message text: Error while reading document originals

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message MDG_GW_FIORI_MAT002 - Error while reading document originals ?

  The SAP error message MDG_GW_FIORI_MAT002 typically indicates an issue related to reading document originals in the context of SAP Master Data Governance (MDG) and Fiori applications. This error can occur for various reasons, and understanding the cause and potential solutions can help in resolving the issue.
  Possible Causes:
  
  
  Document Storage Configuration: The system may not be properly configured to access the document storage where the originals are kept. This could be due to incorrect settings in the content repository or document management system (DMS).
  
  
  Authorization Issues: The user may not have the necessary authorizations to access the document originals. This can happen if the user roles are not correctly assigned.
  
  
  Missing Documents: The document that the system is trying to access may not exist in the specified location, or it may have been deleted or moved.
  
  
  Network Issues: There could be network connectivity issues that prevent the system from accessing the document storage.
  
  
  System Configuration: There may be issues with the configuration of the Fiori application or the underlying Gateway service that is responsible for fetching the documents.
  
  
  Solutions:
  
  
  Check Document Storage Configuration:
  
  Verify the configuration of the content repository in SAP. Ensure that the document storage settings are correctly defined and that the system can access the storage location.
  
  
  
  Review User Authorizations:
  
  Check the user roles and authorizations to ensure that the user has the necessary permissions to access the document originals. You may need to adjust the roles or add the required authorizations.
  
  
  
  Validate Document Existence:
  
  Confirm that the document the system is trying to access actually exists in the specified storage location. If it is missing, you may need to re-upload the document or restore it from a backup.
  
  
  
  Network Connectivity:
  
  Ensure that there are no network issues preventing access to the document storage. Check for any firewall settings or network configurations that might be blocking access.
  
  
  
  Check Fiori and Gateway Configuration:
  
  Review the configuration of the Fiori application and the Gateway service. Ensure that the service is properly activated and that there are no errors in the service logs.
  
  
  
  Consult SAP Notes:
  
  Look for any relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that can resolve known issues.
  
  
  
  Debugging:
  
  If you have access to the development environment, consider debugging the application to identify the exact point of failure and gather more information about the error.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for MDG and Fiori applications for detailed configuration and troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to identify the cause of the MDG_GW_FIORI_MAT002 error and implement a suitable solution.