How To Fix MDG_GW_FIORI010 - Error in fetching the workitems

SAP Error Message - Details

• Message type: E = Error

• Message class: MDG_GW_FIORI - MDG:Message class for fiori

• Message number: 010

• Message text: Error in fetching the workitems

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message MDG_GW_FIORI010 - Error in fetching the workitems ?

  The SAP error message MDG_GW_FIORI010 indicates that there is an issue with fetching work items in the context of SAP Master Data Governance (MDG) when using Fiori applications. This error can arise due to various reasons, and here are some common causes, potential solutions, and related information:
  Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to access the work items.
  Gateway Configuration: There may be issues with the SAP Gateway configuration, which is responsible for handling OData services.
  Service Activation: The required OData services for the Fiori application may not be activated in the SAP Gateway.
  Backend System Issues: There could be problems in the backend system that prevent the retrieval of work items.
  Network Issues: Connectivity issues between the Fiori front-end server and the backend system can also lead to this error.
  Data Issues: There may be inconsistencies or issues with the data in the workflow or work item tables.
  
  Solutions:
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary roles and authorizations to access the work items. You can use transaction code SU53 to analyze authorization issues.
  
  
  
  Verify Gateway Configuration:
  
  Check the configuration of the SAP Gateway. Use transaction code /IWFND/MAINT_SERVICE to ensure that the relevant OData services are properly configured and active.
  
  
  
  Activate OData Services:
  
  If the required OData services are not activated, you can activate them using the same transaction code mentioned above. Look for services related to MDG and ensure they are active.
  
  
  
  Check Backend System:
  
  Investigate the backend system for any issues that might be affecting the retrieval of work items. Check for any error logs or system messages that could provide more context.
  
  
  
  Network Connectivity:
  
  Ensure that there are no network issues between the Fiori front-end server and the backend system. You can test connectivity using tools like ping or telnet.
  
  
  
  Review Data Consistency:
  
  Check for any inconsistencies in the workflow or work item tables. You may need to run consistency checks or consult with your basis team for further analysis.
  
  
  
  Check Logs:
  
  Review the application logs and system logs for any additional error messages that could provide more insight into the issue. Use transaction codes like SLG1 for application logs.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error. You can search the SAP Support Portal for notes related to MDG and Fiori.
  Fiori Launchpad: Ensure that the Fiori Launchpad is correctly configured and that the user can access other applications without issues.
  SAP Community: Consider searching or posting in the SAP Community forums for additional insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to engage with SAP support for further assistance.