How To Fix MDG_DQR_GENERAL021 - Instance of service provider for data quality is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: MDG_DQR_GENERAL - Messages of package MDG_DQR_GENERAL

• Message number: 021

• Message text: Instance of service provider for data quality is missing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MDG_DQR_GENERAL021 - Instance of service provider for data quality is missing ?

  The SAP error message MDG_DQR_GENERAL021 indicates that there is an issue with the Data Quality Management (DQM) service provider instance in the Master Data Governance (MDG) environment. This error typically arises when the system is unable to find or connect to the required data quality service provider, which is essential for performing data quality checks and validations.
  Cause:
  
  Missing Configuration: The DQM service provider may not be configured correctly in the SAP system.
  Service Provider Not Active: The service provider instance may not be active or properly registered in the system.
  Network Issues: There could be network connectivity issues preventing the system from reaching the DQM service provider.
  Authorization Issues: The user or system may lack the necessary authorizations to access the DQM service.
  System Updates or Changes: Recent updates or changes in the system configuration may have affected the DQM service provider settings.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the SAP MDG configuration settings and verify that the DQM service provider is correctly configured.
  Ensure that the service provider instance is defined in the system.
  
  
  
  Activate Service Provider:
  
  If the service provider is not active, activate it in the system. This can usually be done through transaction codes like SPRO or MDGIMG.
  
  
  
  Network Connectivity:
  
  Ensure that there are no network issues preventing the SAP system from connecting to the DQM service provider. Check firewall settings and network configurations.
  
  
  
  Authorization Check:
  
  Verify that the user or system has the necessary authorizations to access the DQM service. This may involve checking roles and permissions in the SAP system.
  
  
  
  Review System Logs:
  
  Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Consult Documentation:
  
  Refer to the official SAP documentation for Data Quality Management and Master Data Governance for specific configuration steps and troubleshooting tips.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), MDGIMG (MDG Implementation Guide), and SLG1 (Application Log) for troubleshooting.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional guidance.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the issue related to the MDG_DQR_GENERAL021 error message.