How To Fix MDG_BS_MAT_PDF016 - Cannot print the material (JOB OPEN)

SAP Error Message - Details

• Message type: E = Error

• Message class: MDG_BS_MAT_PDF - Messages PDF Printing Class

• Message number: 016

• Message text: Cannot print the material (JOB OPEN)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MDG_BS_MAT_PDF016 - Cannot print the material (JOB OPEN) ?

  The SAP error message MDG_BS_MAT_PDF016 ("Cannot print the material (JOB OPEN)") typically occurs in the context of SAP Master Data Governance (MDG) when there is an issue with printing a material document. This error indicates that there is an open job that is preventing the printing process from completing successfully.
  Cause:
  
  Open Print Job: The most common cause of this error is that there is an existing print job that is still open or in progress. This can happen if a previous print request has not been completed or has encountered an issue.
  Print Spool Issues: There may be issues with the print spooler, such as it being paused, stopped, or having errors that prevent new print jobs from being processed.
  Authorization Issues: The user may not have the necessary authorizations to execute the print job.
  Configuration Issues: There may be configuration issues with the printer settings or the output device in SAP.
  
  Solution:
  
  
  Check Print Jobs: 
  
  Go to transaction SP01 (Spool Request) to check for any open or failed print jobs. Look for jobs related to the material you are trying to print.
  If you find any jobs that are still open, you may need to wait for them to complete or cancel them if they are stuck.
  
  
  
  Check Printer Status:
  
  Ensure that the printer is online and functioning properly. You can check the status of the printer in transaction SPAD (Spool Administration).
  Make sure that the output device is correctly configured and that there are no issues with the printer itself.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to print materials. This may involve checking roles and permissions in the user profile.
  
  
  
  Restart Print Spooler:
  
  If there are issues with the print spooler, you may need to restart it. This can often resolve issues with stuck or failed print jobs.
  
  
  
  Check Configuration:
  
  Review the configuration settings for the output device in transaction SPAD to ensure that everything is set up correctly.
  
  
  
  Consult Logs:
  
  Check the application logs for any additional error messages that may provide more context about the issue. You can use transaction SLG1 to view application logs.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SP01: View spool requests.
  SPAD: Spool administration.
  SLG1: Application log.
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues related to printing in MDG or specific error messages.
  
  
  Documentation: Refer to SAP Help documentation for Master Data Governance and printing processes for more detailed guidance.
  
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.