How To Fix MDG_BS_ECC_SERVICE009 - Document info record &1 &2 &3 &4 does not exist.

SAP Error Message - Details

• Message type: E = Error

• Message class: MDG_BS_ECC_SERVICE -

• Message number: 009

• Message text: Document info record &1 &2 &3 &4 does not exist.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message MDG_BS_ECC_SERVICE009 - Document info record &1 &2 &3 &4 does not exist. ?

  The SAP error message MDG_BS_ECC_SERVICE009 indicates that a document info record specified by the parameters (usually a combination of document type, document number, and other identifiers) does not exist in the system. This error typically occurs in the context of Master Data Governance (MDG) when trying to access or manipulate a document that is expected to be present in the system but is not found.
  Causes:
  
  Incorrect Document Information: The document number or other identifiers provided in the request may be incorrect or misspecified.
  Document Not Created: The document may not have been created yet, or it may have been deleted or archived.
  Data Synchronization Issues: If the system is integrated with other systems (like ECC or S/4HANA), there may be synchronization issues where the document exists in one system but not in another.
  Authorization Issues: The user may not have the necessary authorizations to view or access the document.
  Configuration Issues: There may be configuration issues in the MDG or the underlying ECC system that prevent the document from being recognized.
  
  Solutions:
  
  Verify Document Information: Check the document type, number, and other identifiers to ensure they are correct. Make sure there are no typos or formatting issues.
  Check Document Existence: Use transaction codes like CV03N (Display Document) or CV01N (Create Document) to verify if the document exists in the system.
  Review Logs: Check the application logs or system logs for any additional error messages or warnings that might provide more context about the issue.
  Data Synchronization: If the system is integrated with other systems, ensure that data synchronization processes are running correctly and that there are no errors in the data transfer.
  Authorization Check: Ensure that the user has the necessary authorizations to access the document. This can be checked in transaction SU53 or by consulting with your security team.
  Consult Configuration: Review the configuration settings in both MDG and ECC to ensure that everything is set up correctly for document management.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CV03N, CV01N, MDGIMG, and SE80 for debugging.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error message number in the SAP Support Portal.
  Documentation: Review the official SAP documentation for MDG and document management to understand the expected behavior and configuration settings.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage with your SAP support team or consult with an SAP expert for further assistance.