How To Fix MDG_BS_ECC_CUSTOMER020 - Enter a relevant role for creation of customer master data

SAP Error Message - Details

• Message type: E = Error

• Message class: MDG_BS_ECC_CUSTOMER - Messages for Customer

• Message number: 020

• Message text: Enter a relevant role for creation of customer master data

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Choose Orgnizational Data -> Roles and select at least one role, which
enables the creation of customer master data.
You find the roles enabling the creation of customer master data in the
Customizing-activity <DS:SIMG.V_TBD002>Set BP Role Category for
Direction BP to Customer</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message MDG_BS_ECC_CUSTOMER020 - Enter a relevant role for creation of customer master data ?

  The SAP error message MDG_BS_ECC_CUSTOMER020 indicates that a relevant role has not been assigned for the creation of customer master data in the Master Data Governance (MDG) system. This error typically occurs when a user attempts to create or manage customer master data without having the necessary authorizations or roles assigned to their user profile.
  Cause:
  
  Missing Role Assignment: The user does not have the required role assigned in the SAP system that allows them to create or edit customer master data.
  Authorization Issues: The user may have a role assigned, but it does not include the necessary authorizations for the specific actions they are trying to perform.
  Configuration Issues: There may be a misconfiguration in the MDG setup that prevents the system from recognizing the user's roles correctly.
  
  Solution:
  
  
  Check User Roles:
  
  Go to transaction SU01 (User Maintenance) and enter the user ID.
  Check the roles assigned to the user. Ensure that the user has the appropriate roles that include permissions for customer master data creation.
  
  
  
  Assign Required Roles:
  
  If the necessary roles are missing, you will need to assign the relevant roles. This typically involves:
  
  Identifying the correct role(s) that include the necessary authorizations for customer master data management.
  Assigning these roles to the user in transaction PFCG (Role Maintenance).
  
  
  
  
  
  Review Authorizations:
  
  If the user has the correct roles but still encounters the error, review the authorization objects associated with those roles. Ensure that the user has the necessary authorizations for the actions they are trying to perform.
  
  
  
  Consult with Security Team:
  
  If you are not authorized to make changes to user roles or authorizations, consult with your SAP security team or administrator to ensure that the user is granted the appropriate access.
  
  
  
  Testing:
  
  After making changes, have the user log out and log back in to ensure that the new roles and authorizations take effect. Then, attempt to create the customer master data again.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  PFCG: Role Maintenance
  SU53: Authorization Check (to analyze authorization issues)
  
  
  
  Documentation: Refer to SAP Help documentation for MDG and authorization management for more detailed information on roles and authorizations.
  
  
  Support: If the issue persists after checking roles and authorizations, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  
  By following these steps, you should be able to resolve the error message MDG_BS_ECC_CUSTOMER020 and successfully create customer master data in SAP.