How To Fix MDG_BS_ECC_CUSTOMER020 - Enter a relevant role for creation of customer master data

MDG_BS_ECC_CUSTOMER020 - Overview

• Message type: E = Error

• Message class: MDG_BS_ECC_CUSTOMER - Messages for Customer

• Message number: 020

• Message text: Enter a relevant role for creation of customer master data

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Choose Orgnizational Data -> Roles and select at least one role, which
enables the creation of customer master data.
You find the roles enabling the creation of customer master data in the
Customizing-activity <DS:SIMG.V_TBD002>Set BP Role Category for
Direction BP to Customer</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

MDG_BS_ECC_CUSTOMER020 - Details

• The SAP error message MDG_BS_ECC_CUSTOMER020 indicates that a relevant role has not been assigned for the creation of customer master data in the Master Data Governance (MDG) system. This error typically occurs when a user attempts to create or manage customer master data without having the necessary authorizations or roles assigned to their user profile.
  
  Cause:
  
  Missing Role Assignment: The user does not have the required role assigned in the SAP system that allows them to create or edit customer master data.
  Authorization Issues: The user may have a role assigned, but it does not include the necessary authorizations for the specific actions they are trying to perform.
  
  Configuration Issues: There may be a misconfiguration in the MDG setup that prevents the system from recognizing the user's roles correctly.
  
  
  Solution:
  
  
  Check User Roles:
  
  Go to transaction SU01 (User Maintenance) and enter the user ID.
  Check the roles assigned to the user. Ensure that the user has the appropriate