How To Fix MDG_BS_ECC_BP_CHECK321 - Unknown characteristic &1 in valuation of customer &2

SAP Error Message - Details

• Message type: E = Error

• Message class: MDG_BS_ECC_BP_CHECK - MDG: messages for check on vendor and customer data

• Message number: 321

• Message text: Unknown characteristic &1 in valuation of customer &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message MDG_BS_ECC_BP_CHECK321 - Unknown characteristic &1 in valuation of customer &2 ?

  The SAP error message MDG_BS_ECC_BP_CHECK321 indicates that there is an issue with the valuation of a customer in the Master Data Governance (MDG) system, specifically related to an unknown characteristic. This error typically arises when the system is trying to validate or process a business partner (BP) and encounters a characteristic that it does not recognize or that is not defined in the system.
  Cause:
  
  Missing Characteristics: The characteristic referenced in the error message (&1) is not defined in the system for the customer (&2).
  Configuration Issues: There may be a configuration issue in the Business Partner or Customer master data settings, where certain characteristics are expected but not available.
  Data Inconsistencies: The data being processed may have inconsistencies or may not adhere to the expected structure, leading to the system not recognizing certain characteristics.
  Custom Development: If there are custom fields or characteristics added to the customer master data, they may not be properly configured or recognized by the MDG system.
  
  Solution:
  
  Check Configuration: Review the configuration settings for the Business Partner and Customer master data in the SAP system. Ensure that all necessary characteristics are defined and correctly configured.
  Validate Data: Check the data for the specific customer mentioned in the error message. Ensure that all required fields and characteristics are populated correctly.
  Update Characteristics: If the characteristic is indeed missing, you may need to add it to the system. This could involve updating the data model or customizing the characteristics in the MDG configuration.
  Review Custom Fields: If there are custom fields involved, ensure that they are properly integrated into the MDG process and that the necessary mappings and configurations are in place.
  Consult Documentation: Refer to SAP documentation or notes related to MDG and Business Partner management for any specific guidance on handling this error.
  Debugging: If the issue persists, consider debugging the process to identify where the unknown characteristic is being referenced and why it is not recognized.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  MDG Configuration Guide: Review the MDG configuration guide for best practices on setting up Business Partner and Customer master data.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Support: If you are unable to resolve the issue, consider reaching out to SAP support for assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.