How To Fix MDG_BS_CUST_HARM031 - Selection of customer account groups is invalid

SAP Error Message - Details

• Message type: E = Error

• Message class: MDG_BS_CUST_HARM -

• Message number: 031

• Message text: Selection of customer account groups is invalid

What causes this issue?

The checks that are performed during the preparation of the selected
customer account groups to create the <ZK>Customer/Vendor Integration
(CVI) </>Customizing have deleted your selection of account groups.

System Response

The harmonization report MDG_BS_CUST_HARM will not create any CVI
Customizing for account groups.

How to fix this error?

Check the messages in the report log.
Identify and resolve the issues related to the selected customer account
groups.
Restart the report.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message MDG_BS_CUST_HARM031 - Selection of customer account groups is invalid ?

  The SAP error message MDG_BS_CUST_HARM031 indicates that there is an issue with the selection of customer account groups in the Master Data Governance (MDG) system. This error typically arises when the account group specified in the customer data does not meet the criteria defined in the system or is not valid for the operation being performed.
  Cause:
  
  Invalid Account Group: The account group specified may not exist or may have been deleted.
  Configuration Issues: The account group may not be configured correctly in the system, or it may not be assigned to the relevant company code or sales area.
  Authorization Issues: The user may not have the necessary authorizations to access or use the specified account group.
  Data Inconsistencies: There may be inconsistencies in the data being processed, such as missing mandatory fields or incorrect data types.
  
  Solution:
  
  
  Check Account Group:
  
  Verify that the account group specified in the customer data exists in the system. You can do this by navigating to the relevant configuration settings in SAP.
  Use transaction code OBD2 to check the account group settings.
  
  
  
  Review Configuration:
  
  Ensure that the account group is properly configured and assigned to the relevant company code and sales area.
  Check the settings in transaction code SPRO under Financial Accounting (New) > Accounts Receivable and Accounts Payable > Customer Accounts > Master Data > Define Account Groups.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to create or modify customer accounts with the specified account group. This can be checked with the help of your SAP security team.
  
  
  
  Data Validation:
  
  Validate the data being entered to ensure that all mandatory fields are filled out correctly and that the data types are appropriate.
  Check for any additional validation rules that may be in place for the account group.
  
  
  
  Consult Documentation:
  
  Review any relevant SAP documentation or notes related to the error message for additional insights or updates.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to ensure that the error has been resolved.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  OBD2: To check account group settings.
  SPRO: To access configuration settings.
  
  
  SAP Notes: Check for any SAP Notes related to MDG and customer account groups that may provide additional context or solutions.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue causing the MDG_BS_CUST_HARM031 error message.