How To Fix MDG_BS_CUST_HARM024 - Ext. numbering f. BP (&1) incompatible with ext. numbering f. cust. (&2)

SAP Error Message - Details

• Message type: E = Error

• Message class: MDG_BS_CUST_HARM -

• Message number: 024

• Message text: Ext. numbering f. BP (&1) incompatible with ext. numbering f. cust. (&2)

What causes this issue?

The assignment of BP grouping &v1& to customer account group &v2& is not
supported by the Customer UI.
The BP grouping refers to an external number assignment. The customer
account group refers to an external number assignment. The
<DS:DE.BC_SAMENUMBER>Same Numbers</> flag is not set.
In the Customer UI, you can define the BP number only. The customer
number must be derived by the system. This is only possible if same
numbers are used.

System Response

The ERP Customer UI cannot use these settings.

How to fix this error?

The settings are valid for the Customer UI.
If you only use the ERP Customer UI, you can delete the settings in the
<ZK>Customer/Vendor Integration (CVI) </>Customizing.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message MDG_BS_CUST_HARM024 - Ext. numbering f. BP (&1) incompatible with ext. numbering f. cust. (&2) ?

  The SAP error message MDG_BS_CUST_HARM024 indicates that there is an incompatibility between the external numbering for a Business Partner (BP) and the external numbering for a customer. This typically occurs in the context of SAP Master Data Governance (MDG) when trying to create or update a Business Partner that is linked to a customer record.
  Cause:
  The error arises when the external number assigned to the Business Partner does not match the expected format or configuration for the customer. This can happen due to several reasons:
  
  Configuration Mismatch: The external number range for Business Partners and customers may not be aligned in the system configuration.
  Data Entry Error: The external number for the Business Partner or customer may have been entered incorrectly.
  Inconsistent Number Ranges: The number ranges for Business Partners and customers may be set up differently, leading to conflicts.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Configuration:
  
  Go to the configuration settings for Business Partners and customers in the SAP system.
  Ensure that the external number ranges for both Business Partners and customers are compatible and correctly defined.
  
  
  
  Review Number Ranges:
  
  Verify the number range intervals for both Business Partners and customers. Make sure they do not overlap and are set up correctly.
  You can check this in the transaction code SNRO (Number Range Objects) to see the defined number ranges.
  
  
  
  Data Validation:
  
  Check the external number being used for the Business Partner and the customer. Ensure that they conform to the expected formats and are valid.
  If necessary, correct any discrepancies in the external numbers.
  
  
  
  Testing:
  
  After making the necessary adjustments, try to create or update the Business Partner again to see if the error persists.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on configuring external numbering for Business Partners and customers.
  
  
  
  Seek Support:
  
  If the issue persists after checking the configuration and data, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  
  
  Related Information:
  
  Transaction Codes: You may find it useful to use transaction codes like BP (Business Partner), XD01/XD02 (Customer Master), and SNRO (Number Range Objects) for managing and checking configurations.
  SAP Notes: Look for relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  MDG Documentation: Review the Master Data Governance documentation for best practices on managing Business Partners and customers.
  
  By following these steps, you should be able to identify and resolve the incompatibility issue causing the error message MDG_BS_CUST_HARM024.