How To Fix MDG_BS_CUST_HARM006 - Customer account group &1 is not available; check Customizing settings

SAP Error Message - Details

• Message type: E = Error

• Message class: MDG_BS_CUST_HARM -

• Message number: 006

• Message text: Customer account group &1 is not available; check Customizing settings

What causes this issue?

The <ZK>Customer/Vendor Integration (CVI)</> Customizing activity
<DS:SIMG.V_TBD001>Define Number Assignment for Direction BP to Customer
</> contains a customer account group that is not defined in the
<ZK>Customer </>Customizing.

System Response

The harmonization report
<DS:RE.MDG_BS_SUPPL_HARM>MDG_BS_SUPPL_HARM</> cannot check the CVI
Customizing that is related to the customer account group.
The Customer UI cannot use the related customer account group.

How to fix this error?

Check and correct the Customizing settings for business partner groups
under <ZK>SAP Customizing Implementation Guide</> -> <ZK>Financial
Accounting</> -> <ZK>Accounts Receivable and Accounts Payable</> ->
<ZK>Customer Accounts</> -> <ZK>Master Data</> -> <ZK>Preparations for
Creating Customer Master Data</> ->
<DS:SIMG.SIMG_CFMENUORFBOBD2>Define Account Groups with Screen Layout
(Customers)</>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message MDG_BS_CUST_HARM006 - Customer account group &1 is not available; check Customizing settings ?

  The SAP error message MDG_BS_CUST_HARM006 indicates that the customer account group specified in the system is not available or not properly configured in the Customizing settings. This error typically occurs in the context of Master Data Governance (MDG) for Customer data.
  Cause:
  
  Missing Account Group: The specified customer account group does not exist in the system.
  Incorrect Configuration: The account group may not be properly configured in the Customizing settings.
  Authorization Issues: The user may not have the necessary authorizations to access the account group.
  Data Transfer Issues: If data is being transferred from another system, the account group may not have been included in the transfer.
  
  Solution:
  
  
  Check Account Group Configuration:
  
  Go to the SAP Customizing Implementation Guide (SPRO).
  Navigate to Financial Accounting (New) > Accounts Receivable and Accounts Payable > Customer Accounts > Master Data > Define Account Groups.
  Verify that the account group specified in the error message exists and is correctly configured.
  
  
  
  Create or Modify Account Group:
  
  If the account group does not exist, you may need to create it.
  If it exists but is not configured correctly, make the necessary adjustments.
  
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to access the account group.
  You may need to consult with your SAP security team to verify and adjust user roles and permissions.
  
  
  
  Review Data Transfer Processes:
  
  If the error occurs during data import or transfer, ensure that the account group is included in the data being transferred.
  Check the mapping and transformation rules if using tools like SAP Data Services or LSMW.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to MDG and customer account groups for any specific guidance or known issues.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like OBD2 (for account group configuration) or BP (Business Partner) to check related settings.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to this error.
  MDG Configuration: Ensure that the MDG configuration for customer data is complete and that all necessary settings are in place.
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary solutions to resolve it.