How To Fix MDG_BS_CUST_BOLUI028 - Customer &1 is not assigned to business partner &2.

SAP Error Message - Details

• Message type: E = Error

• Message class: MDG_BS_CUST_BOLUI - MDG: messages for Cusomer UI related issues

• Message number: 028

• Message text: Customer &1 is not assigned to business partner &2.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MDG_BS_CUST_BOLUI028 - Customer &1 is not assigned to business partner &2. ?

  The SAP error message MDG_BS_CUST_BOLUI028 indicates that a specific customer (identified by &1) is not assigned to a business partner (identified by &2). This error typically occurs in the context of Master Data Governance (MDG) for Customer data, where there is a need to ensure that customer records are properly linked to their corresponding business partner records.
  Cause:
  
  Missing Assignment: The customer record has not been assigned to the corresponding business partner in the system.
  Data Inconsistency: There may be inconsistencies in the data, such as incorrect or missing entries in the relevant tables.
  Configuration Issues: The configuration settings in the MDG or the underlying SAP system may not be set up correctly to establish the relationship between customers and business partners.
  Data Migration Issues: If data was migrated from another system, the relationships may not have been established correctly.
  
  Solution:
  
  Check Assignments: Verify if the customer is correctly assigned to the business partner. You can do this by navigating to the relevant transaction in SAP (e.g., BP transaction) and checking the relationships.
  Create/Update Assignment: If the assignment is missing, you can create or update the assignment between the customer and the business partner. This can typically be done in the Business Partner (BP) transaction by adding the customer role to the business partner.
  Data Validation: Ensure that the data entered for both the customer and the business partner is correct and complete. Check for any missing mandatory fields.
  Review Configuration: If the issue persists, review the configuration settings in the MDG system to ensure that the necessary relationships are defined and that the system is set up to handle customer and business partner assignments correctly.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on managing business partner assignments in your version of SAP.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like BP (Business Partner) to manage business partner data.
  MDG Configuration: Familiarize yourself with the MDG configuration settings related to customer and business partner management.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on this error message.
  User Roles: Ensure that you have the necessary authorizations to make changes to customer and business partner assignments.
  
  If the problem continues after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in MDG.