How To Fix MDG_BS_BP_CHECK031 - Communication type &1 is not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: MDG_BS_BP_CHECK - Messages for check of BP data

• Message number: 031

• Message text: Communication type &1 is not supported

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MDG_BS_BP_CHECK031 - Communication type &1 is not supported ?

  The SAP error message MDG_BS_BP_CHECK031 indicates that the communication type specified in the Business Partner (BP) data is not supported. This error typically arises in the context of Master Data Governance (MDG) for Business Partners when there is an attempt to use a communication type that is not defined or recognized in the system.
  Cause:
  
  Invalid Communication Type: The communication type (e.g., email, phone, fax) specified in the Business Partner data does not exist in the system or is not configured correctly.
  Configuration Issues: The communication type may not be activated or may not be part of the allowed values for the specific Business Partner role.
  Data Entry Errors: There may be a typo or incorrect entry in the communication type field.
  
  Solution:
  
  
  Check Communication Type Configuration:
  
  Go to the configuration settings for Business Partner communication types in the SAP system.
  Ensure that the communication type you are trying to use is defined and active.
  
  
  
  Verify Allowed Values:
  
  Check the allowed communication types for the specific Business Partner role you are working with. This can usually be done in the customizing settings under the Business Partner role configuration.
  
  
  
  Correct Data Entry:
  
  Review the data entry for the Business Partner to ensure that the communication type is entered correctly without any typos.
  
  
  
  Update Master Data:
  
  If the communication type is valid but not currently in use, you may need to update the master data to include the correct communication type.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or help resources for more details on the specific communication types supported in your version of SAP.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like BP (Business Partner) to manage and check the Business Partner data.
  Customizing Path: The customizing path for Business Partner communication types can typically be found under:
  
  SPRO -> SAP Reference IMG -> Master Data -> Business Partner -> Business Partner -> Define Communication Types.
  
  
  Business Partner Roles: Different roles may have different allowed communication types, so ensure you are checking the correct role.
  
  By following these steps, you should be able to resolve the error message MDG_BS_BP_CHECK031 and ensure that the communication types used in your Business Partner data are valid and supported.