How To Fix MDG_BS_ACS_ADDR_SCR024 - Technical error occurred when raising workflow event

SAP Error Message - Details

• Message type: E = Error

• Message class: MDG_BS_ACS_ADDR_SCR - Message Class for ACS Address Screening Integration

• Message number: 024

• Message text: Technical error occurred when raising workflow event

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message MDG_BS_ACS_ADDR_SCR024 - Technical error occurred when raising workflow event ?

  The SAP error message MDG_BS_ACS_ADDR_SCR024 typically indicates that a technical error occurred when trying to raise a workflow event in the Master Data Governance (MDG) system, specifically related to address data. This error can arise due to various reasons, including configuration issues, data inconsistencies, or problems with the workflow setup.
  Possible Causes:
  
  Workflow Configuration Issues: The workflow might not be properly configured, or there may be missing or incorrect settings in the workflow definition.
  Data Inconsistencies: The data being processed may have inconsistencies or errors that prevent the workflow from being triggered.
  Authorization Issues: The user or system may lack the necessary authorizations to trigger the workflow.
  Technical Errors: There could be underlying technical issues, such as problems with the database, application server, or network connectivity.
  Custom Code: If there are custom enhancements or modifications in the workflow process, they might be causing the error.
  
  Solutions:
  
  
  Check Workflow Configuration:
  
  Review the workflow configuration in the SAP system to ensure that all necessary settings are correctly defined.
  Verify that the workflow template is active and correctly assigned to the relevant business process.
  
  
  
  Validate Data:
  
  Check the data being processed for any inconsistencies or errors. Ensure that all mandatory fields are filled and that the data adheres to the expected formats.
  
  
  
  Review Authorizations:
  
  Ensure that the user or system has the necessary authorizations to trigger the workflow. Check the roles and authorizations assigned to the user.
  
  
  
  Analyze Technical Logs:
  
  Use transaction codes like SLG1 (Application Log) or ST22 (Dump Analysis) to check for any related error logs that might provide more details about the technical error.
  
  
  
  Debugging:
  
  If you have access to the development environment, consider debugging the workflow process to identify where the error occurs.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that might address this specific error message or provide patches or updates.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1 (Work Item Selection), SWI2_FREQ (Work Item Selection for Frequency), and SWI6 (Work Item Selection for Workflow).
  Workflow Monitoring: Use transaction code SWI1 to monitor workflow instances and check for any stuck or failed workflows.
  MDG Configuration: Review the MDG configuration settings related to address data management to ensure everything is set up correctly.
  
  By following these steps, you should be able to diagnose and resolve the MDG_BS_ACS_ADDR_SCR024 error in your SAP system.