How To Fix MDC_PROCESS_MSG327 - Rollback to step &1 (&3) for process step &2 (&4) failed

SAP Error Message - Details

• Message type: E = Error

• Message class: MDC_PROCESS_MSG - MDC Process Object Messages

• Message number: 327

• Message text: Rollback to step &1 (&3) for process step &2 (&4) failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message MDC_PROCESS_MSG327 - Rollback to step &1 (&3) for process step &2 (&4) failed ?

  The SAP error message MDC_PROCESS_MSG327 indicates that a rollback operation for a specific process step has failed. This error typically occurs in the context of the SAP Master Data Consolidation (MDC) or similar processes where data consistency is critical. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  
  Data Inconsistency: The rollback may fail due to inconsistencies in the data that the process is trying to revert. This could be due to changes made by other processes or transactions that conflict with the rollback.
  
  
  Locking Issues: If another process is holding a lock on the data that needs to be rolled back, the rollback operation may fail.
  
  
  Configuration Issues: Incorrect configuration settings in the MDC process or related components can lead to failures during rollback.
  
  
  System Errors: There may be underlying system errors or issues with the database that prevent the rollback from completing successfully.
  
  
  Insufficient Authorizations: The user executing the rollback may not have the necessary authorizations to perform the operation.
  
  
  Solutions:
  
  
  Check Logs: Review the application logs and system logs (transaction SLG1) for more detailed error messages that can provide insights into why the rollback failed.
  
  
  Data Consistency Check: Ensure that the data involved in the process step is consistent. You may need to manually check the data or run consistency checks.
  
  
  Release Locks: If locking issues are suspected, check for any locks on the relevant database tables and release them if necessary. You can use transaction SM12 to view and manage locks.
  
  
  Configuration Review: Verify the configuration settings for the MDC process. Ensure that all necessary settings are correctly configured.
  
  
  Retry the Process: Sometimes, simply retrying the process after resolving any identified issues can help.
  
  
  User Authorizations: Ensure that the user has the necessary authorizations to perform the rollback operation.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log), SM12 (Lock Entries), and others that may help in diagnosing the issue.
  Documentation: Review SAP documentation related to Master Data Consolidation and error handling for more context on the processes involved.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the root cause of the MDC_PROCESS_MSG327 error and implement a suitable solution.