How To Fix MDC_PROCESS_MSG138 - Process template &1: Wrong OTC sequence. OTC &2 used after OTC &3

SAP Error Message - Details

• Message type: E = Error

• Message class: MDC_PROCESS_MSG - MDC Process Object Messages

• Message number: 138

• Message text: Process template &1: Wrong OTC sequence. OTC &2 used after OTC &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MDC_PROCESS_MSG138 - Process template &1: Wrong OTC sequence. OTC &2 used after OTC &3 ?

  The SAP error message MDC_PROCESS_MSG138 indicates that there is an issue with the sequence of Order-to-Cash (OTC) processes in a specific process template. This error typically arises when the system detects that an OTC step (represented by &2) is being executed out of the expected sequence, following another OTC step (represented by &3) that should precede it.
  Cause:
  
  Incorrect Process Flow: The error usually occurs when the defined process template has a specific sequence of OTC steps, and the current execution does not follow that sequence. For example, if the process template expects a "Sales Order" step to be completed before a "Delivery" step, but the "Delivery" step is attempted first, this error will be triggered.
  Configuration Issues: There may be a misconfiguration in the process template settings or the sequence of OTC steps defined in the system.
  Data Integrity Issues: There could be issues with the data being processed, such as missing or incorrect entries that lead to the wrong sequence being executed.
  
  Solution:
  
  Review Process Template: Check the process template configuration in the SAP system to ensure that the sequence of OTC steps is correctly defined. Make sure that the steps are in the correct order as per business requirements.
  Correct Execution Order: Ensure that the OTC steps are executed in the correct order as defined in the process template. If you are manually triggering these steps, double-check the sequence.
  Data Validation: Validate the data being processed to ensure that all necessary prerequisites for the current OTC step are met. This may involve checking for the existence of prior documents or statuses that need to be completed.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the process template and OTC sequences relevant to your version of SAP.
  Seek Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert who can provide insights based on your specific configuration and business processes.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as MD04 for stock overview or VA03 for viewing sales orders.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional context or patches that address known issues.
  Process Documentation: Review any internal documentation related to your business processes to ensure compliance with the defined OTC sequence.
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary corrections to resolve it.