How To Fix MDC_LOAD104 - Content was deleted due to content moderation-policy

SAP Error Message - Details

• Message type: E = Error

• Message class: MDC_LOAD - Load Messages

• Message number: 104

• Message text: Content was deleted due to content moderation-policy

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MDC_LOAD104 - Content was deleted due to content moderation-policy ?

  The SAP error message MDC_LOAD104 indicates that content was deleted due to a content moderation policy. This typically occurs in the context of SAP's Data Intelligence or similar platforms where content moderation policies are enforced to ensure compliance with organizational standards or regulations.
  Cause:
  
  Content Moderation Policy: The error arises when the content being processed does not comply with the established moderation policies. This could be due to various reasons such as inappropriate content, data that violates privacy regulations, or content that does not meet quality standards.
  Automated Rules: The system may have automated rules that trigger the deletion of content based on specific criteria, such as keywords, data types, or user-defined parameters.
  User Actions: Sometimes, user actions or configurations may inadvertently lead to content being flagged and subsequently deleted.
  
  Solution:
  
  Review Moderation Policies: Check the content moderation policies configured in your SAP system. Ensure that they are aligned with your organizational requirements and that they are not overly restrictive.
  Content Review: Analyze the content that was deleted to understand why it was flagged. Look for any specific keywords or attributes that may have triggered the moderation policy.
  Adjust Policies: If the deletion was not warranted, consider adjusting the moderation policies to allow for the type of content that was deleted. This may involve modifying rules or thresholds.
  User Training: Ensure that users are trained on the content moderation policies and understand what types of content are acceptable.
  Logs and Audits: Check system logs for more detailed information about the deletion event. This can provide insights into what triggered the moderation action.
  Consult Documentation: Refer to SAP documentation or support resources for specific guidance on managing content moderation policies and handling related errors.
  
  Related Information:
  
  SAP Data Intelligence: If you are using SAP Data Intelligence, familiarize yourself with its content moderation features and how they can be configured.
  Compliance Standards: Ensure that your content moderation policies comply with relevant legal and regulatory standards, such as GDPR or HIPAA, depending on your industry.
  Support Channels: If the issue persists or if you need further assistance, consider reaching out to SAP support or consulting the SAP Community for additional insights and solutions.
  
  By following these steps, you should be able to address the MDC_LOAD104 error and prevent future occurrences.