How To Fix MDC_INSPECTOR009 - Chart engine did not start, please check RFC destination &1

SAP Error Message - Details

• Message type: E = Error

• Message class: MDC_INSPECTOR - Inspector Messages

• Message number: 009

• Message text: Chart engine did not start, please check RFC destination &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message MDC_INSPECTOR009 - Chart engine did not start, please check RFC destination &1 ?

  The SAP error message MDC_INSPECTOR009 indicates that the chart engine did not start, and it suggests checking the RFC (Remote Function Call) destination specified in the error message. This error typically occurs in the context of SAP applications that utilize the charting functionality, such as SAP Analytics Cloud or SAP BusinessObjects.
  Cause
  The error can be caused by several factors, including:
  
  Incorrect RFC Destination: The RFC destination specified may not be correctly configured or may not point to the correct system.
  Network Issues: There may be network connectivity issues preventing the chart engine from starting.
  Authorization Issues: The user may not have the necessary authorizations to access the chart engine or the specified RFC destination.
  Chart Engine Not Running: The chart engine service may not be running on the server.
  Configuration Issues: There may be misconfigurations in the SAP system or the chart engine settings.
  
  Solution
  To resolve the error, you can follow these steps:
  
  
  Check RFC Destination:
  
  Go to transaction SM59 in the SAP GUI.
  Locate the RFC destination mentioned in the error message.
  Test the connection to ensure it is working correctly. If it fails, check the configuration settings.
  
  
  
  Verify Network Connectivity:
  
  Ensure that there are no network issues between the SAP system and the target system specified in the RFC destination.
  Check firewall settings and network routes.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the chart engine and the RFC destination.
  Review user roles and profiles to confirm that they include the required permissions.
  
  
  
  Start Chart Engine:
  
  If the chart engine is not running, you may need to start it. This can typically be done through the SAP system administration tools or by checking the relevant services on the server.
  
  
  
  Review Configuration:
  
  Check the configuration settings for the chart engine in the SAP system. Ensure that all parameters are set correctly.
  Consult the documentation for the specific charting tool you are using to ensure that all necessary configurations are in place.
  
  
  
  Check Logs:
  
  Review the system logs (transaction SM21) and the application logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Related Information
  
  SAP Documentation: Refer to the official SAP documentation for the specific charting tool you are using for more detailed configuration and troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  SAP Support: If the issue persists after following the above steps, consider reaching out to SAP Support for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the MDC_INSPECTOR009 error message.