How To Fix MD5027 - Secure Storage: Entry cannot be decrypted

SAP Error Message - Details

• Message type: E = Error

• Message class: MD5 - Calculate Hash and HMAC Values

• Message number: 027

• Message text: Secure Storage: Entry cannot be decrypted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message MD5027 - Secure Storage: Entry cannot be decrypted ?

  The SAP error message MD5027, "Secure Storage: Entry cannot be decrypted," typically indicates an issue with the secure storage mechanism used by SAP to store sensitive information, such as passwords or keys. This error can occur for several reasons, including:
  Causes:
  
  Corrupted Secure Storage: The secure storage may have become corrupted, leading to decryption failures.
  Missing or Incorrect Key: The key used to encrypt the data may be missing, incorrect, or not accessible to the user or application trying to decrypt it.
  Configuration Issues: There may be misconfigurations in the secure storage settings or the environment that prevent proper access to the secure storage.
  User Authorization: The user or application may not have the necessary authorizations to access the secure storage.
  System Migration or Upgrade: If the system has been migrated or upgraded, the secure storage may not have been properly transferred or configured.
  
  Solutions:
  
  Check Secure Storage Configuration: Verify the configuration settings for secure storage in your SAP system. Ensure that the correct keys and parameters are set.
  Recreate Secure Storage: If the secure storage is corrupted, you may need to recreate it. This can involve backing up existing data, deleting the corrupted storage, and then reinitializing it.
  Verify User Authorizations: Ensure that the user or application has the necessary authorizations to access the secure storage. Check roles and permissions.
  Check for Missing Keys: If the key used for encryption is missing, you may need to restore it from a backup or regenerate it if possible.
  Consult SAP Notes: Look for relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  SAP Documentation: Review the official SAP documentation related to secure storage and encryption for more detailed guidance.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  System Logs: Check system logs (transaction codes like SM21) for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to diagnose and resolve the MD5027 error in your SAP environment.