How To Fix MD5012 - Secure Storage: Entry not found

SAP Error Message - Details

• Message type: E = Error

• Message class: MD5 - Calculate Hash and HMAC Values

• Message number: 012

• Message text: Secure Storage: Entry not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message MD5012 - Secure Storage: Entry not found ?

  The SAP error message MD5012, which states "Secure Storage: Entry not found," typically occurs when the system is unable to locate a specific entry in the secure storage. This can happen for various reasons, including misconfiguration, missing entries, or issues with the secure storage itself.
  Causes:
  
  Missing Entry: The specific entry that the system is trying to access does not exist in the secure storage.
  Incorrect Configuration: The configuration settings for secure storage may be incorrect, leading to the inability to find the required entry.
  Authorization Issues: The user may not have the necessary permissions to access the secure storage or the specific entry.
  Corrupted Secure Storage: The secure storage could be corrupted or improperly set up, leading to issues in retrieving entries.
  System Migration or Upgrade: If the system has been recently migrated or upgraded, some entries may not have been transferred correctly.
  
  Solutions:
  
  Check for Entry: Verify if the entry exists in the secure storage. You can do this by using transaction code STRG (Secure Storage) to view the contents.
  Recreate the Entry: If the entry is missing, you may need to recreate it. This typically involves using the appropriate transaction or program to add the necessary data to the secure storage.
  Review Configuration: Check the configuration settings related to secure storage to ensure they are set up correctly. This may involve reviewing parameters in the system settings.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the secure storage and the specific entry. You may need to adjust roles or permissions.
  Consult Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  System Restart: In some cases, restarting the SAP system or the relevant application server may resolve temporary issues with secure storage.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if it appears to be a bug or a deeper system issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to secure storage, such as STRG for managing secure storage entries.
  Documentation: Refer to SAP documentation for secure storage to understand how it works and best practices for managing entries.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to secure storage errors.
  
  By following these steps, you should be able to diagnose and resolve the MD5012 error in your SAP system.