How To Fix MCAL_MESSAGES104 - Personalization Settings not saved .

SAP Error Message - Details

• Message type: E = Error

• Message class: MCAL_MESSAGES - Message Class for Marketing Calendar .

• Message number: 104

• Message text: Personalization Settings not saved .

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message MCAL_MESSAGES104 - Personalization Settings not saved . ?

  The SAP error message "MCAL_MESSAGES104: Personalization Settings not saved" typically occurs when there is an issue with saving personalization settings in the SAP system. This can happen for various reasons, and understanding the cause is essential for finding a solution. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to save personalization settings.
  Technical Errors: There may be a technical issue or bug in the SAP system that prevents saving settings.
  Session Timeout: If the user session times out while trying to save settings, it may lead to this error.
  Database Issues: Problems with the database, such as connectivity issues or locks, can prevent saving.
  Personalization Data Corruption: Corrupted personalization data can lead to errors when trying to save settings.
  
  Solutions:
  
  
  Check Authorizations: Ensure that the user has the necessary authorizations to modify and save personalization settings. This can be checked in transaction code SU53 or by consulting with your SAP security team.
  
  
  Clear Cache: Sometimes, clearing the SAP GUI cache can resolve issues. You can do this by going to the SAP GUI options and clearing the cache.
  
  
  Session Management: Ensure that the user is not experiencing session timeouts. If the session is timing out, try to save settings more frequently or adjust session timeout settings if possible.
  
  
  Check for System Errors: Look at the system logs (transaction code SM21) for any related errors that might provide more context on the issue.
  
  
  Database Check: If you suspect database issues, consult with your database administrator to check for locks or connectivity problems.
  
  
  Recreate Personalization: If the personalization data is corrupted, you may need to delete the existing personalization settings and recreate them. This can often be done through the personalization settings menu.
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error. There may be patches or updates available that resolve the issue.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU53 (Authorization Check), SM21 (System Log), and SU01 (User Maintenance) for troubleshooting.
  User Documentation: Review SAP documentation related to personalization settings for additional insights on how to manage and troubleshoot these settings.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.