How To Fix /MACCRM/BASIC104 - Exception caught within parallel processing (FS contract creation)

SAP Error Message - Details

• Message type: E = Error

• Message class: /MACCRM/BASIC -

• Message number: 104

• Message text: Exception caught within parallel processing (FS contract creation)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /MACCRM/BASIC104 - Exception caught within parallel processing (FS contract creation) ?

  The SAP error message /MACCRM/BASIC104 Exception caught within parallel processing (FS contract creation) typically occurs in the context of creating financial services contracts in SAP CRM (Customer Relationship Management) when the system encounters an unexpected issue during parallel processing. This can happen due to various reasons, including data inconsistencies, configuration issues, or system resource limitations.
  Causes:
  
  Data Inconsistencies: There may be issues with the data being processed, such as missing mandatory fields or incorrect data formats.
  Configuration Issues: Incorrect settings in the CRM system or in the financial services module can lead to errors during contract creation.
  Parallel Processing Limitations: The system may be overwhelmed with too many parallel processes, leading to resource contention or timeouts.
  Custom Code or Enhancements: If there are custom developments or enhancements in the contract creation process, they may not handle exceptions properly.
  System Performance: Insufficient system resources (CPU, memory) can lead to failures in processing.
  
  Solutions:
  
  Check Data Validity: Ensure that all required fields are filled out correctly and that the data adheres to the expected formats.
  Review Configuration: Verify the configuration settings for the financial services module and ensure they are set up correctly.
  Monitor System Performance: Check system performance metrics to ensure that there are enough resources available for processing. Consider increasing system resources if necessary.
  Limit Parallel Processing: If possible, reduce the number of parallel processes being executed at the same time to see if that resolves the issue.
  Debug Custom Code: If there are custom enhancements, review the code for any unhandled exceptions or errors that could be causing the issue.
  Check Logs: Review the application logs (transaction SLG1) for more detailed error messages that can provide insights into the root cause of the exception.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error message.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SLG1 (Application Log) to check for detailed logs related to the error.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.
  Documentation: Review SAP documentation related to financial services contract creation for any specific prerequisites or known issues.
  
  By following these steps, you should be able to identify and resolve the issue causing the /MACCRM/BASIC104 error in SAP.