How To Fix MA793 - Info structure: use of user exits is not supported

MA793 - Overview

• Message type: E = Error

• Message class: MA - Sales and Operations Planning

• Message number: 793

• Message text: Info structure: use of user exits is not supported

What causes this issue?

The transfer to Demand Management using user exits requires that
the info structure being used contain a characteristic that has the
domain 'PS_POSNR'.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Use an info structure with a characteristic that has the domain
'PS_POSNR'.

Error message extract from SAP system. Copyright SAP SE.

MA793 - Details

• The SAP error message MA793 ("Info structure: use of user exits is not supported") typically occurs when there is an attempt to use user exits in the context of an Info structure that does not support them. This can happen in various scenarios, particularly when dealing with the Material Management (MM) module and its associated reporting structures.
  
  Cause:
  
  Unsupported User Exits: The Info structure you are trying to use does not allow for user exits. This is often the case with standard SAP Info structures that are designed to work with predefined logic and do not permit modifications through user exits.
  
  Configuration Issues: There may be a misconfiguration in the Info structure settings or the way user exits are implemented.
  Custom Development: If there are custom developments or modifications that attempt to use user exits in a way that is not compatible with the standard Info structure, this error can occur.
  
  
  Solution:
  
  Check Info Structure Compatibility: