How To Fix MA378 - One level skipped because only one characteristic (see header info)

SAP Error Message - Details

• Message type: E = Error

• Message class: MA - Sales and Operations Planning

• Message number: 378

• Message text: One level skipped because only one characteristic (see header info)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MA378 - One level skipped because only one characteristic (see header info) ?

  The SAP error message MA378, which states "One level skipped because only one characteristic," typically occurs in the context of Material Requirements Planning (MRP) or when working with variant configuration in SAP. This message indicates that the system has encountered a situation where it cannot proceed with a certain operation because there is only one characteristic available at a specific level of the configuration hierarchy.
  Cause:
  
  Single Characteristic: The error arises when the system expects multiple characteristics to determine the configuration of a product, but only one characteristic is available at that level. This can happen in variant configuration scenarios where the configuration is based on characteristics and their values.
  Configuration Hierarchy: The configuration hierarchy may not be set up correctly, leading to situations where certain levels are skipped because they do not have enough characteristics to process.
  
  Solution:
  
  Check Configuration: Review the configuration settings for the material in question. Ensure that the characteristics are correctly assigned to the appropriate classes and that the configuration hierarchy is set up properly.
  Add Characteristics: If applicable, consider adding more characteristics to the configuration level that is causing the issue. This may involve modifying the class or characteristics assigned to the material.
  Review Dependencies: Check for any dependencies that may be affecting the characteristics. Ensure that the dependencies are correctly defined and that they allow for the expected configuration options.
  Test Configuration: After making changes, test the configuration process again to see if the error persists. Use transaction codes like CU50 (Configuration) to simulate the configuration process and identify any further issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CU01 (Create Class), CU02 (Change Class), and CU03 (Display Class) for managing characteristics and classes.
  Documentation: Refer to SAP documentation on variant configuration and material master data to understand how characteristics and classes interact.
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address known issues.
  Support: If the issue persists after troubleshooting, consider reaching out to SAP support or consulting with an SAP expert who specializes in variant configuration or MRP.
  
  By following these steps, you should be able to identify the root cause of the MA378 error and implement a solution to resolve it.