How To Fix MA294 - Transaction "Create" locked by another user

SAP Error Message - Details

• Message type: E = Error

• Message class: MA - Sales and Operations Planning

• Message number: 294

• Message text: Transaction "Create" locked by another user

What causes this issue?

Another user is processing this information structure.

System Response

It is not currently possible to create a planning hierarchy for it.

How to fix this error?

Try again in ten minutes.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message MA294 - Transaction "Create" locked by another user ?

  The SAP error message MA294, which states that the transaction "Create" is locked by another user, typically occurs when a user attempts to create or modify a record in a transaction that is currently being accessed or edited by another user. This locking mechanism is a standard feature in SAP to prevent data inconsistencies and ensure data integrity.
  Cause:
  
  Concurrent Access: Another user is currently editing the same record or transaction.
  Session Timeout: A previous session may not have been properly closed, leaving a lock on the transaction.
  System Issues: Sometimes, system errors or crashes can leave locks in place.
  Long-running Transactions: If a transaction takes too long to complete, it may hold a lock for an extended period.
  
  Solution:
  
  Wait and Retry: The simplest solution is to wait for the other user to finish their transaction and then try again.
  Identify the Lock:
  
  Use transaction code SM12 to view and manage locks. You can check which user is holding the lock and the object that is locked.
  If you have the necessary authorizations, you can delete the lock entry if you determine that it is safe to do so (e.g., if the user is no longer active).
  
  
  Communicate with Users: If you identify the user holding the lock, you can communicate with them to understand if they can release the lock.
  Check for Background Jobs: Sometimes, background jobs may hold locks. Check transaction SM37 to see if any jobs are running that might be causing the lock.
  System Administration: If the issue persists, it may require intervention from your SAP Basis team to investigate further, especially if there are system-level issues causing locks.
  
  Related Information:
  
  Lock Management: Understanding how SAP handles locks can help in troubleshooting. Locks are typically managed at the database level, and SAP uses various types of locks (e.g., exclusive locks, shared locks).
  User Authorizations: Ensure that users have the appropriate authorizations to manage locks if necessary.
  Transaction Codes:
  
  SM12: To view and manage lock entries.
  SM37: To check background jobs.
  SM21: To view system logs for any related errors or warnings.
  
  
  Documentation: Refer to SAP Help documentation for more details on lock management and troubleshooting.
  
  If the problem continues to occur frequently, it may be worth reviewing the business processes to see if they can be optimized to reduce contention for the same records.