How To Fix M9023 - Enter a conversion factor different from zero

SAP Error Message - Details

• Message type: E = Error

• Message class: M9 - Logistics Information System: Planning Data

• Message number: 023

• Message text: Enter a conversion factor different from zero

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message M9023 - Enter a conversion factor different from zero ?

  The SAP error message M9023 "Enter a conversion factor different from zero" typically occurs in the context of material management, particularly when dealing with units of measure (UoM) in SAP. This error indicates that a conversion factor for a unit of measure has been set to zero, which is not allowed because it would imply that the unit cannot be converted into another unit.
  Cause:
  
  Zero Conversion Factor: The most common cause of this error is that a conversion factor for a specific unit of measure has been defined as zero in the material master or in the unit of measure settings.
  Incorrect Configuration: There may be an incorrect configuration in the material master data or in the unit of measure settings that leads to this error.
  Data Entry Error: During data entry, a user may have mistakenly entered a zero value for the conversion factor.
  
  Solution:
  To resolve the M9023 error, you can follow these steps:
  
  
  Check Material Master Data:
  
  Go to the material master record (transaction code MM03).
  Check the "Basic Data" and "Units of Measure" views.
  Ensure that the conversion factor for the relevant unit of measure is set to a non-zero value.
  
  
  
  Update Conversion Factors:
  
  If you find that the conversion factor is indeed set to zero, update it to a valid non-zero value.
  For example, if you are converting from kilograms to grams, the conversion factor should be 1000 (since 1 kg = 1000 g).
  
  
  
  Review Unit of Measure Settings:
  
  Check the configuration of units of measure in the system (transaction code OME1).
  Ensure that all units of measure used in your transactions have valid conversion factors.
  
  
  
  Data Validation:
  
  If the error occurs during a specific transaction (like goods receipt, goods issue, etc.), validate the data being entered to ensure that all units of measure and their conversion factors are correctly defined.
  
  
  
  Consult Documentation:
  
  If you are unsure about the correct conversion factors, refer to SAP documentation or consult with a colleague who has expertise in material management.
  
  
  
  Related Information:
  
  Transaction Codes: MM03 (Display Material), MM02 (Change Material), OME1 (Maintain Units of Measure).
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to this error.
  User Training: Ensure that users are trained on how to correctly enter and manage unit of measure data to prevent future occurrences of this error.
  
  By following these steps, you should be able to resolve the M9023 error and ensure that your unit of measure configurations are correct.