How To Fix M8794 - Document has been prepaid, do not enter retention

SAP Error Message - Details

• Message type: E = Error

• Message class: M8 - Invoice Verification/Valuation

• Message number: 794

• Message text: Document has been prepaid, do not enter retention

What causes this issue?

A down payment document has been posted for this invoice document. You
cannot enter retention for prepaid invoices.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE MM_IV_MELDUNGEN OBJECT DOKU ID TX

System Response

How to fix this error?

Delete the retention values at item level.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message M8794 - Document has been prepaid, do not enter retention ?

  The SAP error message M8794, which states "Document has been prepaid, do not enter retention," typically occurs in the context of procurement and invoice processing within the SAP system. This error indicates that the document you are trying to process has already been prepaid, and therefore, you cannot enter retention amounts against it.
  Cause:
  
  Prepayment Status: The document (such as a purchase order or invoice) has been marked as prepaid. This means that a payment has already been made for the goods or services, and the system does not allow for retention entries on prepaid documents.
  Retention Entry Attempt: You are attempting to enter a retention amount (a portion of the payment that is withheld until certain conditions are met) on a document that has already been fully paid or prepaid.
  
  Solution:
  
  Review Document Status: Check the status of the document in question. If it is indeed marked as prepaid, you will need to adjust your approach to handling retention.
  Avoid Retention Entry: If the document is prepaid, do not attempt to enter a retention amount. Instead, process the document as it is without retention.
  Consult with Finance: If you believe that retention should be applicable despite the prepayment, consult with your finance or accounting department to clarify the business rules and determine if any adjustments can be made.
  Adjust Payment Terms: If retention is a necessary part of your procurement process, consider adjusting the payment terms in the purchase order or contract to avoid prepayment in the future.
  
  Related Information:
  
  SAP Documentation: Refer to SAP's official documentation or help portal for more detailed information on handling prepayments and retention in your specific version of SAP.
  Transaction Codes: Familiarize yourself with relevant transaction codes (e.g., ME23N for viewing purchase orders, MIRO for invoice verification) to navigate the system effectively.
  User Roles and Permissions: Ensure that you have the appropriate permissions to make changes to documents and understand the implications of prepayments and retention in your organization's financial processes.
  
  If the issue persists or if you need further assistance, consider reaching out to your SAP support team or a consultant who specializes in SAP financial processes.