M8772 - Value of call documentation will be negative

SAP Error Message - Details

• Message type: E = Error

• Message class: M8 - Invoice Verification/Valuation

• Message number: 772

• Message text: Value of call documentation will be negative

What causes this issue?

You are entering a credit memo or a subsequent credit. This would result
in a negative value in the call documentation of the referenced
contract.

System Response

The system prevents posting of the document with an error message.

How to fix this error?

Check whether you want to enter an invoice or a credit memo/subsequent
credit.
Check whether the assignment of the contract is correct and change it if
necessary.
&SYSTEMADMINISTRATION&

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message M8772 - Value of call documentation will be negative ?

  The SAP error message M8772, which states "Value of call documentation will be negative," typically occurs in the context of inventory management or material movements. This error indicates that a transaction is attempting to create a negative value for a call-off or documentation entry, which is not allowed in the system.
  Causes:
  
  Negative Stock Movement: The error may arise when there is an attempt to post a stock movement that would result in negative stock levels, which is not permissible in certain configurations.
  Incorrect Quantity or Value: If the quantity or value being processed is incorrectly entered or calculated, it may lead to a negative value.
  Configuration Issues: There may be issues with the configuration of the material master or the movement types that are being used.
  Data Entry Errors: Manual entry errors during the transaction can lead to negative values being calculated.
  
  Solutions:
  
  Check Stock Levels: Verify the current stock levels for the material in question. Ensure that there is sufficient stock available for the transaction you are trying to perform.
  Review Transaction Data: Double-check the quantities and values being entered in the transaction. Ensure that they are correct and do not lead to negative values.
  Movement Type Configuration: Review the configuration of the movement types being used. Ensure that they are set up correctly to handle the type of transaction you are performing.
  Adjust Inventory: If there is a discrepancy in stock levels, consider performing an inventory adjustment to correct the stock levels before attempting the transaction again.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the error message and related transactions.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MB1A (Goods Withdrawal), MB1B (Transfer Posting), and MB1C (Other Goods Receipts) that may be involved in the process.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common errors.
  User Roles and Authorizations: Ensure that the user performing the transaction has the necessary authorizations to execute the movement types involved.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or a technical consultant who can provide deeper insights into the specific configuration and data setup in your SAP environment.