How To Fix M8731 - It does not make sense to create a credit memo

SAP Error Message - Details

• Message type: E = Error

• Message class: M8 - Invoice Verification/Valuation

• Message number: 731

• Message text: It does not make sense to create a credit memo

Used exclusively in program RMVKON0.

What causes this issue?

You have selected return deliveries for goods withdrawals for the
supplier and company code indicated in the above line. Since the sum of
the items selected is negative, you would have to post a credit memo for
this supplier. This does not make sense.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check whether goods withdrawals exist for the supplier in the relevant
company code which you have not yet selected. Select them, if possible.
If the sum of the items selected is:
positive, choose <LS>Post</>. The system will post the document.
still negative, you should wait until further goods have been withdrawn
to make the sum positive before you settle up the consignment stock from
this supplier in the company code.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message M8731 - It does not make sense to create a credit memo ?

  The SAP error message M8731, which states "It does not make sense to create a credit memo," typically occurs in the context of materials management and inventory management processes. This error indicates that the system has determined that a credit memo cannot be created for the transaction you are attempting to process. Here are some common causes, potential solutions, and related information for this error:
  Causes:
  
  No Relevant Document: There may not be a corresponding invoice or goods receipt that can be referenced for the credit memo.
  Incorrect Document Type: The document type you are trying to use may not be valid for creating a credit memo.
  Status of the Document: The original document (like an invoice) may be in a status that does not allow for a credit memo to be created (e.g., it may already be fully credited).
  Quantity Issues: The quantity being credited may exceed the quantity that was originally invoiced or received.
  Account Assignment Issues: There may be issues with the account assignment or the cost center associated with the original document.
  Configuration Issues: There may be configuration settings in the system that prevent the creation of credit memos under certain conditions.
  
  Solutions:
  
  Check Original Document: Verify that there is a valid original document (invoice or goods receipt) that can be referenced for the credit memo. Ensure that it is not already fully credited.
  Review Document Type: Ensure that you are using the correct document type for the credit memo. Check if the document type is configured to allow credit memos.
  Validate Quantities: Make sure that the quantity you are trying to credit does not exceed the quantity of the original document.
  Check Status: Ensure that the original document is in a status that allows for credit memos to be created. If it is already fully processed, you may need to reverse the original transaction first.
  Account Assignment: Review the account assignment details to ensure they are correct and valid for the credit memo.
  Consult Configuration: If you suspect configuration issues, consult with your SAP configuration team to review the settings related to credit memos in your system.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MIRO (Invoice Verification) or MIGO (Goods Movement) that may be involved in the process.
  User Documentation: Review user documentation or training materials related to credit memo processing in your organization to ensure compliance with internal procedures.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth analysis and assistance.