How To Fix M8464 - Invoice/credit memo entry setting is not allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: M8 - Invoice Verification/Valuation

• Message number: 464

• Message text: Invoice/credit memo entry setting is not allowed

How to fix this error?

When you enter invoices, flag <LS>Deliveries</> or <LS>Returns</> as an
<LS>Invoice</>.
When you enter credit memos, flag <LS>Deliveries</> or <LS>Returns</>
as a <LS>Credit memo</>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message M8464 - Invoice/credit memo entry setting is not allowed ?

  The SAP error message M8464, which states "Invoice/credit memo entry setting is not allowed," typically occurs in the context of materials management and invoicing processes. This error can arise due to various reasons related to configuration settings or document types in the SAP system.
  Causes:
  
  
  Document Type Configuration: The document type used for the invoice or credit memo may not be configured to allow the entry of invoices or credit memos. This can happen if the document type is set to a status that does not permit such transactions.
  
  
  Account Assignment Issues: The account assignment for the invoice or credit memo may not be valid or may not match the requirements set in the configuration.
  
  
  Vendor or Customer Settings: The vendor or customer master data may have settings that restrict the entry of invoices or credit memos.
  
  
  Transaction Type Restrictions: Certain transaction types may be restricted from processing invoices or credit memos based on company policies or system settings.
  
  
  Authorization Issues: The user may not have the necessary authorizations to post invoices or credit memos for the specified document type.
  
  
  Solutions:
  
  
  Check Document Type Configuration:
  
  Go to the configuration settings for the document type in transaction code OBYC or OBA7 and ensure that the document type is set up correctly to allow invoice or credit memo entries.
  
  
  
  Review Account Assignment:
  
  Verify the account assignment details in the invoice or credit memo. Ensure that the accounts are valid and that they comply with the configuration settings.
  
  
  
  Vendor/Customer Master Data:
  
  Check the vendor or customer master data for any restrictions. You can do this using transaction codes XK03 (for vendors) or XD03 (for customers) to review the settings.
  
  
  
  Transaction Type Settings:
  
  Review the transaction type settings in the configuration to ensure that the type being used allows for invoice or credit memo entries.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to perform the transaction. This can be checked with the help of your SAP security team.
  
  
  
  Consult SAP Notes:
  
  Check for any relevant SAP Notes that may address this specific error message. SAP Notes can provide additional insights or patches that may resolve the issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MIRO (Invoice Verification), FB60 (Enter Incoming Invoice), and FB65 (Enter Credit Memo).
  SAP Help Portal: Utilize the SAP Help Portal for documentation related to invoice processing and error messages.
  SAP Community: Engage with the SAP Community forums for discussions and solutions shared by other users who may have encountered similar issues.
  
  If the issue persists after checking the above points, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in materials management and invoicing processes.