How To Fix M7756 - Book invntry balance refers to first count


SAP Error Message - Details

  • Message type: E = Error

  • Message class: M7 - Inventory Management and Physical Inventory

  • Message number: 756

  • Message text: Book invntry balance refers to first count

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  • What causes this issue?

    You changed the quantity counted for an item.

    System Response

    The system accepts this entry, but it simulataneously indicates that
    it is the book inventory balance valid at the time of the first count
    which is relevant. That is, although the book inventory balance may have
    changed as a result of a goods movement, this is irrelevant for the
    count, since the count reflects the inventory balance at a specific
    time.

    How to fix this error?

    Only change the value entered during the first count if you want to
    correct a typing error. If you have recounted the quantity of the
    first count and you obtained a different result, do not change the
    existing count, but enter a recount.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message M7756 - Book invntry balance refers to first count ?

    The SAP error message M7756 "Book inventory balance refers to first count" typically occurs in the context of inventory management, particularly when dealing with physical inventory counts. This error indicates that there is a discrepancy between the book inventory balance and the physical inventory count, specifically that the system is referencing the first count of inventory.

    Cause:

    1. First Count Reference: The error usually arises when the system is trying to process a second count or adjustment, but the book inventory is still linked to the first count. This can happen if the first count has not been properly closed or if there are inconsistencies in the inventory data.
    2. Unprocessed Inventory Documents: There may be unprocessed inventory documents or transactions that are preventing the system from updating the inventory balance.
    3. Incorrect Configuration: There might be configuration issues in the inventory management settings that lead to this error.

    Solution:

    1. Check Inventory Count Status: Verify the status of the physical inventory count. Ensure that the first count has been completed and posted correctly. If it is still open, you may need to finalize it before proceeding with any further counts.
    2. Post Inventory Differences: If there are differences between the book balance and the physical count, ensure that these differences are posted correctly. Use transaction codes like MI07 (Post Inventory Differences) to post any discrepancies.
    3. Review Inventory Documents: Check for any unprocessed inventory documents that may be causing the issue. You can use transaction codes like MB51 (Material Document List) to review the inventory documents.
    4. Reconcile Inventory: If necessary, reconcile the inventory balances to ensure that the book balance matches the physical count. This may involve adjusting the inventory records.
    5. Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling physical inventory counts and resolving related errors.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as MI01 (Create Physical Inventory Document), MI02 (Change Physical Inventory Document), MI03 (Display Physical Inventory Document), and MI07 (Post Inventory Differences).
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide specific guidance or fixes for known problems.
    • User Roles and Authorizations: Ensure that the user has the necessary authorizations to perform inventory adjustments and postings.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth assistance.

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